Bertucci's Italian Restaurant

3.9
1086 reviews

About

Italian RestaurantPizza Restaurant
Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Join us in West Roxbury MA, located on the VFW Parkway.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Bertucci's Italian Restaurant
683 VFW Pkwy, Chestnut Hill, MA
02467, United States

Hours

Reviews

3.9
1,086 reviews
5 stars
554
4 stars
202
3 stars
129
2 stars
62
1 star
139

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the deliciousness of the food, particularly the pizza and pasta dishes.

Service Experience

Service quality varied significantly; many customers reported excellent service from specific staff members, while others experienced poor service and long wait times.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the restrooms, which detracted from the overall dining experience.

Atmosphere

The restaurant atmosphere was generally described as welcoming, though some noted it felt chaotic during busy times.

Staff Attitude

While many staff members were commended for their friendliness and attentiveness, there were instances of rude or dismissive behavior reported by customers.
  • WB
    Willow Brooks
    Nov 16, 2025
    5.0
    Its a shame it seems like Bertuccis is closing soon, because our experience was great. The food was delicious and our waiter(a young man with short blonde hair) was extremely nice and attentive.
  • OE
    oreje Erotaza
    Nov 11, 2025
    5.0
    Still feeling the taste
  • TG
    Tyler Grandahl
    Nov 8, 2025
    5.0
    The service, and two for Tuesday deal were great. Thank you Marty, Jocelyn, and Monica!!
  • JM
    Jozias Machado
    Nov 7, 2025
    3.0
    You hungry ? Come here! Want good food and service go somewhere else. Overpriced for what they deliver.
  • PT
    Phil Toran
    Nov 1, 2025
    1.0
    Not good. Raw dough. Chaotic service. Would not go back.

Frequently Asked Questions About Bertucci's Italian Restaurant

Is this business open?

Yes, our Dinning room is open and Patio Seating is now available! We are also serving Takeout and Delivery options.

Does Bertucci's Italian Restaurant accept reservations?

Yes, Bertucci's Italian Restaurant accepts reservations to accommodate your dining plans.