Bertucci's Italian Restaurant

Reviews

• LH

  Lori Hynes

  Jan 11, 2026
  5.0
  Excellent food, especially their big salads. Some of these have closed so I'm happy to see this one going strong.
• CC

  Cora Chandler

  Jan 11, 2026
  1.0
  AM I THE ASSHOLE? I looked up on the website for pasta and it said it was 15 dollars, when I walked into the restaurant and sat down it said it was 20 dollars instead. I was already annoyed by the price change but still ordered the same thing. I ordered two fettuccine Alfredo’s. When we got the order the pasta bowls were WAYY too big. So we asked to send one back. The server was nice and said “sure” but then the manger came up to as asking what was wrong about the food. We politely told her there was nothing wrong, we just couldn’t eat TWO BIG BOWLS but we said we would pay for both. She got mad and said we were wasting food. We didn’t think she was going to throw the food out we would’ve gave it to someone but no she threw it away. As we were eating she kept looking/staring at us as-well as all the other employees. Mind you, we were the ONLY black/people of color in the WHOLE restaurant. When we were done eating, which was very quickly because we felt so uncomfortable in the environment the manger gave us another weird stare. We got a to go box and walked out. They didn’t say thanks for coming or anything unlike to eveyone else. This was a horrible experience and I won’t be coming here again.
• JC

  Jaisani Carr

  Jan 11, 2026
  1.0
  Came in thought the pasta (Alfredo) was 15 dollars because that is stated on the app. I ordered 2 bowls of Alfredo that was 20 dollars each . The bowls ended up being huge so we took a bowl back. The manager came up to us ( two 16 year olds ) with a nasty attitude asking us why we didn’t want it anymore. We told her it was to much and she said “well you ordered it” we told her nothing was wrong with the plate it was just to much she took it back and told her employees we are a waste
• PD

  Patrick Deacy

  Dec 31, 2025
  2.0
  Ordered fettuccine Alfredo from door dash. The portion is a good size and they included a ton of bread but Alfredo sauce is god awful. Tastes like water with cream. Do yourself a favor, stick to the pizza.
• CD

  Cheryl Dyson

  Dec 20, 2025
  5.0
  I go to the Chestnut Hill location on the border of West Roxbury and I always have a great meal and great service.I come in at lunch and my uncle and I have the same waitress every time,Karen.She is super friendly and so knowledgeable about the menu.She is always smiling and always comes with hot rolls right after she seats us.Brings salads right away and is happy to bring more right away.Karen is a hard worker.We see her always helping everyone else out.The pizza is the best.The wood fired brick oven baked the pizza to perfection.And its great that there is a lunch menu at special prices.The food is also served hot with our waitress always coming to check to see if there is anything else we need.We like to thank Karen again for her friendliness and great care to customers .

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