Italian RestaurantPizza RestaurantBertucci's Italian Restaurant
Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Join us in West Roxbury MA, located on the VFW Parkway.
Customers generally praised the food, particularly the pizza and pasta, but some reported issues with undercooked or incorrect orders.
Service Experience
Service quality varied; many customers highlighted excellent and attentive service from specific staff members, while others experienced chaotic or slow service.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the welcoming environment while others noted cleanliness issues and a need for renovations.
Pricing Concerns
Several customers felt the prices were high relative to the quality of food and service received.
YG
Yuh G
Jan 2, 2026
5.0
Customer service was exceptional!
PD
Patrick Deacy
Dec 31, 2025
2.0
Ordered fettuccine Alfredo from door dash. The portion is a good size and they included a ton of bread but Alfredo sauce is god awful. Tastes like water with cream. Do yourself a favor, stick to the pizza.
MM
Mr
Dec 20, 2025
4.0
Tasty pizza and wings
CD
Cheryl Dyson
Dec 20, 2025
5.0
I go to the Chestnut Hill location on the border of West Roxbury and I always have a great meal and great service.I come in at lunch and my uncle and I have the same waitress every time,Karen.She is super friendly and so knowledgeable about the menu.She is always smiling and always comes with hot rolls right after she seats us.Brings salads right away and is happy to bring more right away.Karen is a hard worker.We see her always helping everyone else out.The pizza is the best.The wood fired brick oven baked the pizza to perfection.And its great that there is a lunch menu at special prices.The food is also served hot with our waitress always coming to check to see if there is anything else we need.We like to thank Karen again for her friendliness and great care to customers .
AJ
A J
Dec 5, 2025
3.0
Feels more like take out spot . But really good food
Does Bertucci's Italian Restaurant have a happy hour?
Yes, happy hour is available Monday through Friday from 3:00 PM to 7:00 PM. Happy hour is closed on weekends.
What is the dress code at Bertucci's Italian Restaurant?
The dress code at Bertucci's is casual, making it comfortable for all guests.
Can guests enjoy outdoor seating at Bertucci's Italian Restaurant?
Yes, Bertucci's offers patio seating and outdoor dining options for guests to enjoy.
Which businesses are near Bertucci's Italian Restaurant that customers might visit?
Nearby businesses include Wing Squad for food delivery, Emmanuel Scibilia Real Estate for real estate services, and The UPS Store 2794 for printing and packing services.
Is there convenient banking nearby Bertucci's Italian Restaurant?
Yes, Citizens bank is located nearby which could be useful for customers needing banking services during their visit.
What local eateries are near Bertucci's Italian Restaurant for alternative dining options?
Nearby dining options include MrBeast Burger, Misono sushi restaurant, and Bruegger's Bagels, giving customers a variety of cuisines to choose from before or after visiting Bertucci's.