Bertucci's Italian Restaurant

3.9
1093 reviews

About

Italian RestaurantPizza RestaurantBertucci's Italian Restaurant
Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Join us in West Roxbury MA, located on the VFW Parkway.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Bertucci's Italian Restaurant
683 VFW Pkwy, Chestnut Hill, MA
02467, United States

Hours

Reviews

3.9
1,093 reviews
5 stars
557
4 stars
204
3 stars
130
2 stars
63
1 star
139

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, particularly the pizza and pasta, but some reported issues with undercooked or incorrect orders.

Service Experience

Service quality varied; many customers highlighted excellent and attentive service from specific staff members, while others experienced chaotic or slow service.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some enjoying the welcoming environment while others noted cleanliness issues and a need for renovations.

Pricing Concerns

Several customers felt the prices were high relative to the quality of food and service received.
  • YG
    Yuh G
    Jan 2, 2026
    5.0
    Customer service was exceptional!
  • PD
    Patrick Deacy
    Dec 31, 2025
    2.0
    Ordered fettuccine Alfredo from door dash. The portion is a good size and they included a ton of bread but Alfredo sauce is god awful. Tastes like water with cream. Do yourself a favor, stick to the pizza.
  • MM
    Mr
    Dec 20, 2025
    4.0
    Tasty pizza and wings
  • CD
    Cheryl Dyson
    Dec 20, 2025
    5.0
    I go to the Chestnut Hill location on the border of West Roxbury and I always have a great meal and great service.I come in at lunch and my uncle and I have the same waitress every time,Karen.She is super friendly and so knowledgeable about the menu.She is always smiling and always comes with hot rolls right after she seats us.Brings salads right away and is happy to bring more right away.Karen is a hard worker.We see her always helping everyone else out.The pizza is the best.The wood fired brick oven baked the pizza to perfection.And its great that there is a lunch menu at special prices.The food is also served hot with our waitress always coming to check to see if there is anything else we need.We like to thank Karen again for her friendliness and great care to customers .
  • AJ
    A J
    Dec 5, 2025
    3.0
    Feels more like take out spot . But really good food

Frequently Asked Questions About Bertucci's Italian Restaurant

Is this business open?

Yes, our Dinning room is open and Patio Seating is now available! We are also serving Takeout and Delivery options.

Does Bertucci's Italian Restaurant accept reservations?

Yes, Bertucci's Italian Restaurant accepts reservations to accommodate your dining plans.