Five Guys

4.2
592 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 158 Everett Ave. in Chelsea is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
158 Everett Ave., Chelsea, MA
02150, United States

Hours

Reviews

4.2
592 reviews
5 stars
370
4 stars
109
3 stars
47
2 stars
19
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the burgers for being fresh, juicy, and flavorful, while some expressed disappointment with the taste and quality of certain items.

Service Issues

Several reviews highlighted poor customer service experiences, including unresponsive staff, incorrect orders, and rude behavior.

Pricing Concerns

Customers frequently mentioned that the prices were high, especially given the lack of combo meal options and perceived value for money.

Cleanliness

The establishment was noted for its cleanliness, with many reviews mentioning well-maintained dining areas and restrooms.

Fries Feedback

Fries received mixed reviews; while some found them delicious and generous in portion, others criticized them for being overcooked or too salty.
  • CB
    Charles Blakeman
    Jan 1, 2026
    5.0
    Great burgers and fries. Burgers always fresh and juicy.
  • CP
    Carmen Powell
    Dec 31, 2025
    1.0
    I’m thoroughly disappointed in five guys now. This is my French fry place and today I ordered a large to share with my granddaughter and we got the equivalent of what is typically a small. They said they’re now using bags and they’re the same size as a McDonald’s. If this is new and since the draw in is the fries, this may be the last time we go to five guys!
  • KA
    Kimberly Allen
    Dec 30, 2025
    5.0
    Great burgers and fries are excellent
  • SH
    Stephanie Harnden
    Dec 17, 2025
    1.0
    DO NOT ORDER from this location the people will charge you for food that never gets delivered. When I tried calling the woman said we were lying in Spanish and then proceeded to pretend that she didn’t understand my name.
  • JK
    JH King
    Dec 5, 2025
    5.0
    No one can disagree it is the best burger around 15 bucks.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.