Dunkin'

4.1
550 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chelsea, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
83 Everett Ave, Chelsea, MA
02150, United States

Hours

Reviews

4.1
550 reviews
5 stars
316
4 stars
115
3 stars
48
2 stars
22
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some staff are praised for being friendly and accommodating, while others are reported as rude and unhelpful.

Order Accuracy

There are frequent complaints about incorrect and missing orders, leading to frustration among customers.

Cleanliness

The location is generally noted for being clean, with some customers appreciating the cleanliness of the dining area and bathrooms.

Speed of Service

The drive-thru is often busy but generally moves quickly; however, some customers report long wait times and slow service during peak hours.

Product Quality

While many customers enjoy the coffee and food, there are complaints about specific items being poorly prepared or not meeting expectations.
  • EV
    Ereka V
    4 days ago
    1.0
    Got a toasted bagel, it was so hard to bite into had to throw away and at 5:30 AM. Was going to return for a refund but the attitudes on their faces was not worth it.
  • SR
    S R
    Oct 11, 2025
    4.0
    The place was very packed and the wait time was a bit long but the service was lovely! I have no idea what her name is but the new girl who started working there either a month or 2 ago, with dark curly or Afro like hair, who wears glasses I believe, is the sweetest and so polite!! The matcha was ok though.
  • CN
    Chelsea Nicholas
    Aug 31, 2025
    1.0
    This has been my go-to site for the past 3 years and the service has gone down hill. Wrong AND missing orders, rude service, ignoring allergy instructions, and longer wait times.
  • LM
    Lena Mirisola
    Aug 6, 2025
    5.0
    This is an elite Dunks. Mobile orders are always ready on time. No watered down iced tea here - super dark + strong brews every time! Their sandwiches are HOT, melty, fresh, and even their everything bagels are amazing (some Dunks everything bagels can't really be called that when they barely have toppings on them). Hash browns hot, crispy, not soggy, not burnt. Just absolutely perfect. I only regret not coming here regularly sooner. BEST DUNKS!!!!!!!
  • JJ
    Jeffrey
    Aug 3, 2025
    1.0
    They messed up our order, completely forgot some items, had to wait like 25 minutes in line for some coffee and donuts. 0/10 I dont recommend to anyone

Frequently Asked Questions About Dunkin'

What are the main offerings at Dunkin' in Chelsea, MA?

Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, and a variety of beverages, including Donuts, Bagels, and Tea, serving breakfast, lunch, and brunch.

What are the operating hours for this Dunkin' location?

Open Monday to Friday from 4:00 AM to 8:00 PM, Saturdays from 5:00 AM to 8:00 PM, and Sundays from 5:00 AM to 8:00 PM.