Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chelsea, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
381 reviews
5 stars
204
4 stars
65
3 stars
30
2 stars
14
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly from management, leading to a negative customer experience.
Food Quality
Customers reported issues with food quality, including improperly prepared items and stale donuts, contributing to dissatisfaction.
Efficiency
While some customers praised the quick service, many noted long wait times and frequent order mistakes, indicating inconsistency in service speed.
Cleanliness
Several reviews mentioned unsanitary conditions within the store, including reports of pests and dirty facilities.
Staff Friendliness
Despite negative feedback, some customers experienced friendly service from individual staff members, suggesting variability in employee attitudes.
- KRKing RodriguezOct 30, 20251.0I ordered an ice coffee and I was about to take a sip then I noticed spit at the top 🤢. I guess I should’ve known something like this was going to happen because the manager ( I think his name was mario? ) was giving me a bad attitude.
- DLD LOct 30, 20255.0When I do decide to stop for a quick breakfast in the morning I always choose this dunkin' donuts on Eastern Ave and Chelsea I live in Revere and I still rather go to the one in Chelsea because the food is always hot and fresh the coffee's always just the way I want it and they're so efficient I'm literally in there for 2 minutes and I'm out no matter how many people in front of me and above all their nice kind people thought I'd share my experience.
- TJTyrone JonesOct 29, 20251.0As a regular who justs gets a hot coffee at this location in the morning, I opened the lid and I saw multiple white dots on my coffee. I used a spoon in my car to mix it but it was a sticky consistency!!!!????🤮 Never coming back here
- MIMario IrizarryOct 28, 20255.0Staff is always polite! Great team! Big change on this location also so fast on the drive thru
- MSMakayla SanchezOct 6, 20251.0They’re mad rude especially the old lady in the drive-through. She said I ordered too much stuff at window. I said oh can I please get whipped cream on my coffee and said no I ordered too much stuff and it was just two drinks two avocado toast, a chocolate doughnut and egg and cheese croissant like is that not your job? As if I was asking too much because I was trying to get help with the new pumpkin drink and just ask her if it tasted good and What other swirls I can add to the drink
Frequently Asked Questions About Dunkin'
What are the opening hours for this Dunkin' location in Chelsea, MA?
This Dunkin' location is open from 4:30 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on Saturdays and Sundays.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' in Chelsea provides both delivery and curbside pickup services.
What new holiday drinks can I try at Dunkin' this season?
You can try the new Cookie Butter Cloud Latte, return of the Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
How can I order ahead to get faster service at this Dunkin'?
You can order ahead using the Dunkin’ mobile app or via their online order link for faster grab and go service.
What meals are served at this Dunkin' location in Chelsea?
They serve breakfast, lunch, and brunch.
Does this Dunkin' location have a drive-thru facility?
Yes, this Dunkin' location includes a drive-thru for convenient service.
Which nearby places can I visit before or after grabbing coffee at Dunkin'?
You can visit Merritt Park for outdoor relaxation or check out local art at the Gallery at Spencer Lofts and KeyPiit art gallery nearby.
Can I access public services or essential stores close to the Dunkin' in Chelsea?
Yes, nearby you will find the Chelsea Fire Department Mill Hill Station, Chelsea Fire Station for emergencies, and hardware stores like A & A Electrical Supply and W.S. Aiken, Inc.
Are there family or childcare services near this Dunkin' location?
Yes, nearby options include Youbellor.Chelsea daycare/preschool and First Steps Early Learning Center.
What are the main specialty items I can enjoy at this Dunkin' location?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.