Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chelsea, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
274 reviews
5 stars
159
4 stars
48
3 stars
36
2 stars
12
1 star
19
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and slow order fulfillment.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items.
Staff Friendliness
Some customers praised specific staff members for their friendliness and attentiveness, contrasting with negative experiences.
Cleanliness and Environment
The store was noted as clean and recently renovated, contributing positively to the customer experience.
Product Quality
While some customers enjoyed the coffee and donuts, there were complaints about food quality and preparation.
- ARAlvaro RodriguezAug 26, 20252.0Worst service we have had in a Dunkin’ Donuts. The place closes at 8pm, we arrived at 7:15pm, the lady in the counter acted like she was doing us a favor by taking our order. The nagging, complaining and frowns got worse with every item we added. No wonder the place was empty when we arrived. I give 2 stars since the food did not disappoint.
- EPEstefany PinedaAug 26, 20252.0One of the ladies that works there always has a bitter face (she doesn’t have to smile but if looks could kill) and it is not as if it was busy. I was the only one in there. Then I get the loaded potatoes and there is a speck of cheese. I also got a chipotle loaded potato and it had no cheese and barely any chipotle sauce. At least she makes the coffee good.
- KLKevis LinaresNov 13, 20185.0Good
- CGCrystal GriffinNov 24, 20165.0Workers are always friendly and very easy to talk to.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Chelsea, MA?
Dunkin' in Chelsea, MA is open every day from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What special holiday beverages are currently available at Dunkin'?
Try the new Cookie Butter Cloud Latte, along with the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the new Berry Sangria Refresher.
Can I order ahead using the Dunkin' mobile app?
Yes, you can order ahead via the Dunkin' mobile app or through their website for a fast grab-and-go experience.
Does Dunkin' Chelsea offer breakfast and lunch options?
Yes, Dunkin' serves breakfast, lunch, and brunch with a variety of coffee, espresso, breakfast sandwiches, and donuts.
Is there a drive-thru available at this Dunkin' location?
No, this Dunkin' location does not have a drive-thru service.
Are there any gyms nearby Dunkin' Chelsea where I could stop for a workout before grabbing coffee?
Yes, FITT Factory Gym, a fitness and sports venue, is located close to Dunkin'. You can work out there and then visit Dunkin' for a coffee or snack.
What dining options are near Dunkin' Chelsea besides Dunkin' itself?
Nearby dining options include Pizza Lovers, Casa Colombia Restaurant and Bakery, Rincon Latinos Bar y Restaurant, and Prattville Metro Pizza.
Are there any nearby parks close to Dunkin' Chelsea for customers to relax after their visit?
Yes, Washington Park is nearby, offering a place to relax or enjoy outdoor activities after your Dunkin' visit.
What payment methods does Dunkin' Chelsea accept?
This Dunkin' location accepts both debit and credit cards for payment.