Dunkin'

4.2
274 reviews
Decked Out Lattes
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Business Details

372 Washington Ave, Chelsea, MA
02150, United States
(617) 884-5232
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chelsea, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
372 Washington Ave, Chelsea, MA
02150, United States

Hours

Reviews

4.2
274 reviews
5 stars
159
4 stars
48
3 stars
36
2 stars
12
1 star
19

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and slow order fulfillment.

Order Accuracy

Many reviews highlighted issues with incorrect orders, particularly with special requests not being honored.

Staff Friendliness

Despite some negative experiences, several customers praised friendly and attentive staff, especially during morning shifts.

Cleanliness and Environment

The store's cleanliness and recent renovations received positive mentions, contributing to a pleasant atmosphere.

Product Quality

While some customers enjoyed the coffee and donuts, there were complaints about food quality and incorrect preparation.
  • AR
    Alvaro Rodriguez
    Aug 26, 2025
    2.0
    Worst service we have had in a Dunkin’ Donuts. The place closes at 8pm, we arrived at 7:15pm, the lady in the counter acted like she was doing us a favor by taking our order. The nagging, complaining and frowns got worse with every item we added. No wonder the place was empty when we arrived. I give 2 stars since the food did not disappoint.
  • EP
    Estefany Pineda
    Aug 26, 2025
    2.0
    One of the ladies that works there always has a bitter face (she doesn’t have to smile but if looks could kill) and it is not as if it was busy. I was the only one in there. Then I get the loaded potatoes and there is a speck of cheese. I also got a chipotle loaded potato and it had no cheese and barely any chipotle sauce. At least she makes the coffee good.
  • LC
    L C
    Jul 3, 2025
    1.0
    They need to hire people with brains. Every single time I order a sandwich with extra egg on uber eats it NEVER has the extra egg. Your job is not that hard I promise you. I used to do it. Take a deep breath and make the damn sandwich the way it was ordered. You’re working at probably one of the easiest jobs America has to offer. Extra egg isn’t that difficult to read.
  • LH
    Lisa Henry
    Dec 15, 2020
    5.0
    They make the best coffee
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chelsea, MA?

Dunkin' in Chelsea, MA is open every day from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.