Hannaford

Reviews

• DD

  Dawna

  Apr 17, 2026
  5.0
  I've been coming to this Hannaford for my primary grocery shopping for 6 years now. Service has always been great with a couple of exceptions. I recently came in after buying some meat that was spoiled. This is the 1st time this has ever happened, and apparently its a brand that gets shipped in. Brian the evening Operations Manager was awesome and made sure I was taken care of. He also has a great sense of humor while being professional at the same time. Keep up the great work at providing great service. The one minor thing that is frustrating is items this store used to carry are no longer there anymore. However, I do understand the position our economy is in right now is making it difficult for smaller grocery stores to get certain products and keeping them on the shelves.
• BL

  brandon laduke

  Mar 27, 2026
  1.0
  I recently visited hannaford on drumhill in Chelmsford. I needed to get a couple things, but after this visit I will never come to this location ever again! I saw at least 3 mice running around the store and the wall where they keep the bread near the bakery smells like mouse urine. I did see a mousetrap that clearly isn’t doing anything. I have a feeling that is the most they will do about this situation but that is purely my opinion. This is on the hannaford website, “Visit your local Hannaford Supermarket and Pharmacy at 66 Drum Hill in Chelmsford, MA and discover a shopping experience where everything we do is geared toward making it easy and convenient for you to shop for quality foods and prescriptions at affordable prices.” When I read that I would expect a clean store and not have mice running around. I could only imagine what they are trying to sweep under the rug with this mouse problem. “..quality foods..” I bet all the mice are loving all of the “..quality foods..” absolutely disgusting how they allow this to happen. Clearly they have gotten to the bread, so I would recommend no one ever get bread at this location. I can only imagine what else the mice have gotten into that people buy and eat everyday. Hannaford you will get people sick and could cause severe illnesses if you don’t actually do something about this issue! Mouse droppings are extremely dangerous and it seems like you don’t care about your customers or employees. Again this is my opinion about the mouse problem and from my point of view it doesn’t seem like they are doing enough to fix it.
• SS

  Stephanie S

  Mar 19, 2026
  5.0
  I made a mistake on my Togo order and the woman I spoke with was so nice and understanding despite it being totally my fault. Saved me an extra trip back with my kids in the car and I appreciate it!
• NP

  Nancy Pierce

  Feb 27, 2026
  5.0
  We order online because we can trust them not to make mistakes and meat and produce are always in good shape. And staff are cheerful and friendly.
• WW

  Whims W

  Feb 5, 2026
  1.0
  I go to this store for the no bake cookies that are ALWAYS in stocks online when I order but never end up home with me. They just never have anything in stock so it ends up being a huge waste of an order because half the stuff you want isn't available despite showing as in stocks meaning I now (again) have ti place a whole new order somewhere else. My order was filled at 10am yet you're somehow out of stock? Seems like you're either not ordering enough and losing the franchise money or you're just not properly shopping because weirdly enough the few times I've gone in myself they're always in stock! Going back to shaws.

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