Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.1
1,131 reviews
5 stars
580
4 stars
308
3 stars
131
2 stars
36
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, with staff being rude or unhelpful.
Pricing Issues
Many customers expressed dissatisfaction with high prices and perceived price gouging compared to competitors.
Product Quality
Several customers reported issues with spoiled or expired products, particularly in the meat and produce sections.
Store Cleanliness
The store was frequently described as clean and well-organized, although some noted it was often understaffed.
Mixed Experiences
While some customers had positive experiences with specific employees, overall sentiment regarding staff attitude was negative.
- ADAaron DavisOct 13, 20255.0Always fast paced workers.
- GAGopi AnjappaOct 5, 20255.0Great experience
- VVValeria VaughnAug 8, 20251.0August 8 approximately 1:30p EST, I called this store to inquire about ordering cupcakes for an event because the online catering section of the website wasn't working. Whoever I spoke with kept saying that they didn't do catering. If they didn't do catering then why is there a "catering" option online? That person was really rude and hung up on me. So much for trying to give them the business. SMH
- MMMark MillerJun 14, 20255.0Large, clean, newer, has everything, and is rarely crowded.
- ENEmmanuel NekongoMay 30, 20251.0I bought some pork this evening—it was sealed in a plastic bag. By the time I got home, I opened the package and was hit with an overpowering stench that filled the entire house. The meat was clearly spoiled. Why are they selling rotten products? When I checked the label, I noticed it only listed a “sell by” date of June 07, but no “packed on” date. That’s unacceptable. I stopped shopping there years ago after a similar issue with rancid chicken. I have no idea why I gave them another chance today—they didn’t deserve it then, and they certainly don’t now. That’s $37.24 gone, just like that. But it’s more than the money—it’s the fact that they’re still getting away with selling unsafe food to customers. This isn’t just disappointing, it’s disgraceful.
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in Chelmsford, MA?
Stop & Shop at 299 Chelmsford St, Chelmsford, MA is open from 7 AM to 10 PM Monday through Saturday, and from 7 AM to 9 PM on Sunday.
Does Stop & Shop offer online shopping options?
Yes, customers can shop online for delivery or pickup through Stop & Shop's website or app.
What loyalty program does Stop & Shop provide for customers?
Stop & Shop offers the GO Rewards loyalty program which delivers personalized offers and allows customers to earn points redeemable for gas or groceries.
What types of pickup and delivery services are available at Stop & Shop Chelmsford?
Stop & Shop offers delivery services as well as attended pickup options for customer convenience.
What in-store services does Stop & Shop offer?
The store offers Peapod online shopping, SCAN IT! Mobile scanning, RedBox rentals, nutritionist consultations, WiFi, self-service coffee, Coinstar/ Coinstar Exchange, and has a Citizen's Bank branch inside.
How can customers get in touch with Stop & Shop in Chelmsford?
You can call Stop & Shop at +1 978-250-4102 for any inquiries or assistance.
Which nearby places can customers visit before or after shopping at Stop & Shop Chelmsford?
Customers might enjoy visiting Mrs Nelson's Candy House for sweets, or grabbing a slice at Sal’s Pizza nearby. For outdoor activities, the Lowell Bike Trail is a great spot for biking or hiking.
Are there nearby financial services convenient to Stop & Shop customers?
Yes, customers can access Western Union, Citizens Supermarket Branch, Eastern Bank, and Coinme for financial and currency exchange services near Stop & Shop.
If I need to do some banking or ATM transactions, which nearby places should I visit?
Nearby Coinstar Kiosk - Bitcoin ATM and Citizens Supermarket Branch provide ATM and banking services close to Stop & Shop.
Is Stop & Shop involved in any community programs?
Yes, Stop & Shop is committed to fighting hunger through the School Food Pantry Program to ensure no student goes hungry.