McDonald's

3.6
1328 reviews
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Business Details

17 Drum Hill Rd, Chelmsford, MA
01824, United States
(978) 459-3024
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17 Drum Hill Rd, Chelmsford, MA
01824, United States

Hours

Reviews

3.6
1,328 reviews
5 stars
506
4 stars
293
3 stars
248
2 stars
90
1 star
191

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unprofessional behavior from staff, particularly during late-night shifts.

Food Quality

Several reviews mentioned inconsistent food quality, including cold or stale items and incorrect orders.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and issues with food preparation.

Order Accuracy

Many customers experienced problems with order accuracy, including missing items and incorrect food.

Positive Experiences

Despite the issues, some customers praised the friendly staff and quick service during their visits.
  • ZN
    Zachary Norton
    1 day ago
    3.0
    Most of the time our experience is wonderful here. This time some bleach blonde woman with a miserable attitude ruined it. I don’t often leave reviews but she made it worth it this time
  • 3A
    3rd Millennium Audio
    Nov 12, 2025
    4.0
    It's McDonalds. Not much more to say.
  • AM
    allison magee
    Nov 10, 2025
    1.0
    Placed a mobile order for breakfast before breakfast was over I pulled into parking lot at exactly 1030. Order was placed at 1025. The woman asked for my # and then told me they no longer had breakfast. I understand breakfast being over but my order was paid for and submitted before breakfast was done. I now have to wait up to a week for the refund. I asked if i could change the order because it was already paid was very rudly told no I had to cancel and place another order. I will never be coming back to tjis mcdonalds again.
  • CS
    C G Smith
    Oct 28, 2025
    3.0
    Visiting mid afternoon and, yet again, disappointed by the coffee, which seemed to have been somewhat aged. I just figure, as usual, that it’s my mistake to hope for a fresh cup here after noon with Dunkin’ across the street. My bad. Can’t say I haven’t given McD enough chances. Still love the rest of the menu and the business model, but Damn, that coffee!
  • LG
    Linda Gilmore
    Oct 17, 2025
    4.0
    Did not like the music playing. Thought it was for the teenage patrons but it was lunch time on a school day and only seniors were there.
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Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's at 17 Drum Hill Rd, Chelmsford, MA?

This McDonald's location is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer delivery and curbside pickup?

Yes, McDonald's at this address offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.