Hannaford

4.3
748 reviews

About

Grocery StoreHannaford
Hannaford offers Grocery Delivery to your home or business OR Grocery Pickup at its 66 Drum Hill #2 Chelmsford 01824 location. Visit a Hannaford near you and discover a shopping experience where everything we do is geared toward making it easy and convenient for you to shop for a variety of high quality, local fresh foods and groceries at everyday low prices.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available

Location

Hannaford
66 Drum Hill, Chelmsford, MA
01824, United States

Hours

Reviews

4.3
748 reviews
5 stars
407
4 stars
220
3 stars
77
2 stars
22
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some customers praised friendly staff while others reported unprofessional behavior and lack of assistance.

Product Quality

Customers appreciated the fresh produce and bakery items, but there were complaints about inconsistent quality and expired products.

Cleanliness

The store is generally reported as clean and well-maintained, contributing positively to the shopping experience.

Pricing

Prices are perceived as higher than competitors, but some customers noted good deals on certain items.

Order Fulfillment

Issues with order accuracy and fulfillment, particularly with bakery items and online orders, were highlighted by several customers.
  • LG
    Landa Gonzalez
    6 days ago
    1.0
    I come here a couple times a month, but I am absolutely done. The food freshness is top tier, but the customer service is HORRIBLE. The cashiers/baggers are perfect, but the managers, wow. One manager in mind works near the front checkout, yet shes rarely doing her job. I have noticed her yell at so many customers and give such horrible negative attitude. She also is very rude to other co-workers, while they simply just ask a question. Last week I asked one of the front checkout employees if they have an item in stock because I couldn’t find it, but I was just making sure that it wasn’t in a different aisle or something, and the employee was talking to me with such great customer service, and then she interrupted and told me if it’s not there, then we do not have it (with such demanding rude attitude). DONT WORK IN CUSTOMER SERVICE IF YOU CANT ACT LIKE A GOOD HUMAN 🤦🏿‍♀️ dmv is clearly hiring🤦🏿‍♀️
  • DS
    Devianna Smith
    Dec 28, 2025
    5.0
    They did a great job with my birthday cake! I’m going to add some final touches, but a very affordable place to grab a cake if you have simple instructions :)
  • KG
    Kimberly G
    Aug 18, 2025
    4.0
    Conveniently located off Drum Hill. Tight quarters.
  • AT
    Ann Thomson
    Aug 10, 2025
    4.0
    This grocery store is always very clean and the food selection has been consistently fresh. I have no complaint shopping here.
  • JS
    J David Skinner
    Jul 27, 2025
    3.0
    Not happy with what management is doing. May stop shopping until Arty T is restored along with his management team.

Frequently Asked Questions About Hannaford

What are the main grocery services offered by Hannaford in Chelmsford?

Hannaford in Chelmsford offers grocery delivery to homes and businesses, as well as grocery pickup at its 66 Drum Hill #2 location.

Where is Hannaford located in Chelmsford?

Hannaford is located at 66 Drum Hill #2, Chelmsford, MA 01824 in the Shopping Center area.