Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chelmsford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
675 reviews
5 stars
329
4 stars
128
3 stars
93
2 stars
38
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or dismissive behavior from staff, with several instances of poor service and unprofessionalism noted.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, both in the drive-thru and in-store, leading to customer frustration.
Cleanliness
Several customers mentioned unsanitary conditions, particularly in the bathrooms, which detracted from their overall experience.
Speed of Service
The drive-thru was frequently criticized for being slow, with long wait times reported by multiple customers.
Product Availability
Customers expressed disappointment over unavailable menu items, particularly donuts and specific drinks, which were not stocked.
- TCTry CleaningDec 11, 20251.0It’s unbelievable. I will never come back here again. I asked for a daydream drink With four cubes of ice They told me they have to charge me double because I’m getting the drink more concentrated Then I told him just do normal ice And they filled out the cup with 3/4 of ice Question how much liquid I got? That’s illegal So watch out If you ask for less ice on your drink, they’re gonna charge you double
- RGRyan Gordon-GonzalesNov 15, 20255.0I don't know their name, but the worker with the septum ring was very sweet. I saw them bring out a sample of a refresher someone who is interested but not sure if they wanted to buy it. Really good customer service.
- HPHariadne PanissoNov 15, 20251.0They are lucky they are in a good location, because the drive thru is a joke, always a huge line, and they never get the order correctly! 😓
- HHHughie Garrison (Hugh)Oct 15, 20254.0Very clean and friendly
- OOoliviaSep 7, 20251.0As a former Dunkin employee this is the worst Dunkin I have EVER been too. The girl on the headset was extremely rude to start off with, I ordered a matcha w cold foam and I was handed the worst matcha I’ve ever seen I couldn’t even drink it. It was extremely clear to me that she added the milk and then just put the scoops of Matcha and didn’t even mix it at all not even how a latte is supposed to be made.. also got no cold foam lid just a regular lid with cold foam, spilling all off the top and to add to it she didn’t even give me a straw.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Chelmsford, MA?
Dunkin' in Chelmsford is open Monday through Friday from 4:00 AM to 9:00 PM, and on Saturdays and Sundays from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Can I order ahead using a mobile app for Dunkin' in Chelmsford?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play.
What holiday drinks are currently available at Dunkin'?
This holiday season, you can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What types of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and other comfort foods suitable for breakfast, lunch, and brunch.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location includes a drive-thru for convenient service.
What payment methods are accepted at Dunkin' Chelmsford?
Dunkin' accepts both debit and credit cards for payment.
Are there other coffee shops near Dunkin' in Chelmsford?
Yes, nearby coffee shops include another Dunkin', KJ's Kaffe, and additional Dunkin' locations offering similar coffee and donut options.
What nearby dining options can I visit after Dunkin'?
Nearby dining options include Domino's Pizza, Jimmy's Pizza, and 110 Grill, all within Chelmsford for a variety of meals.
Are there any nearby health and wellness places around Dunkin'?
Yes, nearby wellness services include Chelmsford Dermatology, Dr. A. David Simkin's office, Body and Mind Therapeutic Massage and Day Spa, and Chelmsford Nail and Spa.