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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(677 reviews)

Business Details

105 Chelmsford St, Chelmsford, MA
01824, United States
(978) 256-9845
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chelmsford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
105 Chelmsford St, Chelmsford, MA
01824, United States

Hours

Reviews

3.9
677 reviews
5 stars
331
4 stars
128
3 stars
93
2 stars
38
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or dismissive behavior from staff, particularly at the drive-thru.

Order Accuracy

Numerous reviews mention issues with incorrect orders, both in the drive-thru and in-store, leading to frustration among customers.

Cleanliness

Several customers noted that the location was not clean, with specific complaints about the bathrooms and overall hygiene.

Speed of Service

Many reviews highlight slow service, especially in the drive-thru, with long wait times reported frequently.

Product Availability

Customers expressed disappointment over the unavailability of menu items, particularly donuts and specific drinks, which were often out of stock.
  • CZ
    Cuini Zinthyr
    Jan 13, 2026
    5.0
    Came in for a cup of hot coffee, nothing fancy. However, my taste buds are picky still. Service was fast, coffee large hot french vanilla with cream and sugar....thumbs up absolutely yummy that I needed after a long day. Christian not only took my order, but made it too. That's a true team player making the work load on his peers lighter. Thumbs up, will make this my coffee spot when I'm in the area. 👍👍👍
  • TC
    Try Cleaning
    Dec 11, 2025
    1.0
    It’s unbelievable. I will never come back here again. I asked for a daydream drink With four cubes of ice They told me they have to charge me double because I’m getting the drink more concentrated Then I told him just do normal ice And they filled out the cup with 3/4 of ice Question how much liquid I got? That’s illegal So watch out If you ask for less ice on your drink, they’re gonna charge you double
  • RG
    Ryan Gordon-Gonzales
    Nov 15, 2025
    5.0
    I don't know their name, but the worker with the septum ring was very sweet. I saw them bring out a sample of a refresher someone who is interested but not sure if they wanted to buy it. Really good customer service.
  • HP
    Hariadne Panisso
    Nov 15, 2025
    1.0
    They are lucky they are in a good location, because the drive thru is a joke, always a huge line, and they never get the order correctly! 😓
  • HH
    Hughie Garrison (Hugh)
    Oct 15, 2025
    4.0
    Very clean and friendly

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chelmsford, MA?

Dunkin' in Chelmsford is open Monday through Friday from 4:00 AM to 9:00 PM, and on Saturdays and Sundays from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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