Brand Certified
Dunkin'
3.7(439 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
80 Drum Hill Rd, Chelmsford, MA
01824, United States
Certified by Dunkin' • Mar 01, 2026
(978) 458-0927
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chelmsford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
439 reviews
5 stars
218
4 stars
73
3 stars
37
2 stars
13
1 star
98
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Product Consistency
Many reviews mentioned inconsistent quality of food and drinks, with complaints about stale items and incorrect orders.
Cleanliness
While some customers noted cleanliness, others pointed out that the dining area and bathrooms could be better maintained.
Staff Attitude
Several reviews highlighted negative interactions with staff, describing them as unprofessional or lacking motivation.
Management Issues
There were multiple complaints regarding management's treatment of employees and customers, suggesting a need for better oversight.
- PMPetterson MartinsFeb 14, 20265.0I have 3 dunking around my house, but i just go on this one,Tony is good leader,making this place look nice an clean, and also is the only dunkin that still have the coffe tasting nice! all others is selling old filter brew coffe.
- MBMark BarterFeb 10, 20265.0I've been going here for 18 years and enough said
- VVVidalFeb 1, 20265.0Understanding staff over complex orders great energy.
- VMVeeksha MuruganJan 31, 20261.0Ordered ahead on the app for my donuts , and went to pick them up just to come across that they don’t have them anymore. They can’t give a refund an expect me to choose an option out of 2 terrible donut flavors that i do not like. If you guys don’t have the donuts, just put that in the app, instead of me buying them for $6 and to just get 1 donut that is not what i ordered, only because you guys ran out
- MOMan OusJan 22, 20265.0I love one employee here! I would have never went to this Dunkin otherwise I went again and just threw my coffee out the window because I remembered the last time I got my coffee spilled on me through the window and it just made me feel upset and Its Valentine's day and the same guy was working
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Chelmsford, MA?
Dunkin' in Chelmsford, MA is open 24 hours a day, 7 days a week.
What special holiday drinks are currently available at this Dunkin'?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher for the holiday season.
Does Dunkin' in Chelmsford offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Can I order ahead at Dunkin' using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
Does this Dunkin' have a drive-thru?
Yes, the Dunkin' in Chelmsford has a drive-thru service available.
Where is this Dunkin' located in Chelmsford?
It is located at 80 Drum Hill Rd, Drum Hill Shop Center, Middlesex, Chelmsford, MA 01824.
What are some nearby coffee shops or donut places near Dunkin'?
Nearby, you can find another Dunkin', Starbucks coffee shop, and Carvel Ice Cream for additional snack and drink options.
Are there convenient banking options near this Dunkin'?
Yes, Chase Bank and Workers Credit Union are nearby, making it easy to manage your finances before or after your visit.
What other dining options are available near Dunkin' in Chelmsford?
Nearby dining options include Applebee's Grill + Bar, Burger King, and Chipotle Mexican Grill for a variety of meal choices.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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