Customers generally praised the food for being fresh, delicious, and flavorful, although there were some complaints about food safety and cleanliness.
Customer Service
Many reviews highlighted excellent customer service, with specific mentions of staff members like Jairo, Matthew, and Victoria for their friendliness and attentiveness.
Order Accuracy
Several customers reported issues with incorrect orders and missing items, indicating a need for improvement in order accuracy.
Cleanliness
While some customers noted the restaurant was clean, others pointed out issues with the cleanliness of the bathroom and food presentation.
LB
Logan Bruce
1 day ago
5.0
Food is always delicious. Came today and the GM was welcoming, helpful, generous, and hands down the friendliest employee I’ve had in recent memory. Place is clean and staff is good 10/10
LE
Luis Antonio Panduro Escala
3 days ago
5.0
I love Cava! Specially when I go to this location #CavaChelmsford The staff here is always amazing. I was helped by Victoria, she was extremely friendly, respectful, and attentive. She made my visit very enjoyable, and I really appreciate her excellent customer service, she even helped me decide what to eat and had me try the sweet potatoes for the first time. I always leave with a smile and I can’t wait to come back!!
Thanks Victoria!! ⭐️⭐️⭐️⭐️⭐️
JJ
James Jeffreys
3 days ago
5.0
Matthew and simyra are awesome. First visit and place was busy they kept calm and got me through the line pretty fast and efficient. Great work from this Sunday night team.
GC
Genesis Canuelas
Feb 23, 2026
1.0
I’m really disappointed with my experience at CAVA. I had to send my food back twice because there was hair in it — not once, but twice. That’s completely unacceptable and honestly pretty gross. By the third time they made it, it finally came out correct, but by then the whole experience was ruined.
Food safety and cleanliness should be a basic standard, not something customers have to hope for. I shouldn’t have to check my bowl every time before eating. The staff remade it, but this shouldn’t have happened in the first place.
Really frustrating experience.
BO
Bruno Oliveira
Feb 19, 2026
5.0
I had a great experience at this location! From the moment I walked in, every team member was friendly, welcoming, and smiling. The atmosphere felt positive and genuine.
I especially want to thank Victoria — she was incredibly kind and patient with me. I don’t usually come to this restaurant and wasn’t very familiar with the menu, but she took her time to explain the different options and helped me feel comfortable while ordering. She never rushed me and made sure I understood everything.
It’s rare to find such attentive and warm customer service. I truly appreciated the experience and will definitely be coming back. Highly recommend this place!
CAVA is a fast-casual Mediterranean restaurant serving customizable greens + grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 40 Drum Hill Road, Chelmsford, MA, 01824, United States.
What are the operating hours of CAVA?
CAVA is open every day from 10:30 AM to 10:30 PM.
Is CAVA open on holidays?
CAVA is closed on certain holidays including November 27, December 24, and December 25, 2025.
Does CAVA offer delivery and takeout options?
Yes, CAVA offers both takeout and delivery services.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there seating available at CAVA, and is it family-friendly?
Yes, CAVA has seating available and welcomes families and children.
Can I order ahead from CAVA?
Yes, you can explore the menu and order ahead at https://order.cava.com/stores.
Are there vegetarian and organic options available at CAVA?
Yes, CAVA serves vegetarian and organic food options.
What nearby dining options can I explore before or after visiting CAVA?
Nearby dining options include Dave's Hot Chicken, Einstein Bros. Bagels, Boston Market, Burger King, D'Angelo Grilled Sandwiches, Chipotle Mexican Grill, and Starbucks.
Are there convenient stores or gas stations near CAVA?
Yes, Cumberland Farms, a convenience store and gas station, is located nearby CAVA.
What healthcare services are available near CAVA?
Nearby healthcare services include AFC Urgent Care Chelmsford, Aspen Dental, Motto Clear Aligners, and Comprehensive Health Services.