Dunkin'

3.9
416 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charlton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
28 Worcester Rd, Charlton, MA
01507, United States

Hours

Reviews

3.9
416 reviews
5 stars
197
4 stars
105
3 stars
37
2 stars
19
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and slow service times.

Coffee Consistency

There is a notable inconsistency in the quality of coffee, with some customers praising it while others complain about it being watery or poorly made.

Employee Attitude

Feedback indicates mixed experiences with employee attitudes, with some customers noting friendly service while others encountered snarky or unprofessional behavior.

Food Quality

Several reviews mentioned issues with food quality, including stale donuts and incorrect sandwich orders.

Location Convenience

The location is appreciated for its convenience, especially for late-night visits, although some customers expressed disappointment in service during those hours.
  • ST
    Senol Tomak
    4 days ago
    1.0
    Not a 24hr
  • FW
    Fay Worthington
    Sep 15, 2025
    1.0
    I go there quite often after work . Tonight , Monday September 15 about 910 pm I go there . The kid on the intercom was very snippy and when I went to the window I sat there for 15 minutes. Couldn't see anyone behind the counter the whole time . Then I see a kid with long hair walking back and forth , so I bang in the window and ask him if he forgot about us and I got an angry " I'm making your food now ". I used to work at dunkin and I know how long it takes to make a sandwich. The other night people working there are great . Never saw this one before. If he doesn't like his job maybe he shouldn't bother. Then I open my sandwich and it's wrong .
  • AP
    Ashley Proctor
    Aug 15, 2025
    3.0
    The food is great but the milk they use I swear is turning.
  • MM
    Mikey Morand
    Aug 1, 2025
    5.0
    Nailed it on the coffee kudos to the crew working hard.
  • VP
    Vincent Perry
    Jan 30, 2021
    5.0
    The coffee is always good here.. the Kids that work here are always on point. The variety of donuts here are above average. Nice improvements 2/1/23...

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at 28 Worcester Rd in Charlton, MA?

This Dunkin' location is open 24 hours a day, 7 days a week.

What types of meals does Dunkin' serve at this location?

They serve breakfast, lunch, and brunch.