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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(516 reviews)

Business Details

99 Cambridge St, Charlestown, MA
02129, United States
(617) 242-9406
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charlestown, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
99 Cambridge St, Charlestown, MA
02129, United States

Hours

Reviews

3.9
516 reviews
5 stars
240
4 stars
121
3 stars
60
2 stars
31
1 star
64

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, particularly in the bathrooms, with complaints about dirt and lack of maintenance.

Service Speed

Customers frequently mentioned slow service, with long wait times for food and drinks, especially during busy hours.

Staff Attitude

Feedback varied on staff demeanor; while some praised friendly service, others reported rudeness and unprofessional behavior from certain employees.

Order Accuracy

There were numerous complaints about incorrect orders and inconsistent quality of food and drinks.
  • PB
    Paul B
    Dec 21, 2025
    4.0
    The gummies are great but the services sometimes slow All in all great place though
  • RO
    Rod O
    Nov 4, 2025
    1.0
    DIRTY , sandwich guy goes to the front with his gloves on touching boxes touching surfaces comes back and makes sandwiches!!! They seem like they don’t care about hygiene there, I forgot my glasses and they told me they don’t have Lost and Found and I ask about the manager’s phone number and the rude guy person in charge , says go on Google it !!!! They need a responsible workers there. I hope headquarters will act on this and save their franchise!!!
  • CS
    Chris Stanmore-Major
    Oct 4, 2025
    4.0
    Beverages we're served fast, food was super slow. Friendly staff, but struggling with efficiency. I marked atmosphere down a little because the the waiting customers were getting irritated by their long waits.

Frequently Asked Questions About Dunkin'

What are the Dunkin' Charlestown location's operating hours?

Dunkin' Charlestown is open daily from 4:00 AM to 8:00 PM.

Does Dunkin' Charlestown offer delivery and curbside pickup?

Yes, Dunkin' Charlestown offers both curbside pickup and delivery services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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