McDonald's

3.1
664 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
41 Washington St, Canton, MA
02021, United States

Hours

Reviews

3.1
664 reviews
5 stars
190
4 stars
119
3 stars
123
2 stars
61
1 star
171

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food.

Service Quality

Many reviews highlighted rude and unprofessional staff, with complaints about slow service and poor customer interactions.

Food Quality

Customers consistently mentioned cold, stale, or poorly prepared food, including undercooked fries and unappetizing sandwiches.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and kitchen areas.

Management Issues

Feedback indicated a lack of effective management, with reports of disorganization and unresponsive staff.
  • ML
    Martin Lombardi
    2 days ago
    4.0
    It's McDonald's. Always consistent, best when the fries are real hot.
  • HC
    Herman Chan
    Oct 14, 2025
    2.0
    Fries are either usually severely undercooked or stale and old, but no one there seems to want to fill up the fries completely. The fries basket that it comes in is usually 1/3 full, not sure how hard it is to fill it completely with the scoop that they use.
  • B2
    Big baller 2.0
    Oct 11, 2025
    1.0
    Waited for 10 minutes at the second order platform and watched 10 cars go by before I could order so rude and incompetent. Terrible location avoid.
  • MM
    Manxi
    Sep 14, 2025
    1.0
    I asked for 10 chicken nuggets but only got 7, and four fries but only received three. The server was very unfriendly and impatient!
  • FR
    Fuzzy Rogers
    Aug 12, 2025
    1.0
    The sign says "Open at 6am". At 6:15 the doors were still locked. That says a lot about management.

Frequently Asked Questions About McDonald's

What are the regular opening hours at this McDonald's location?

This McDonald's is open daily from 5:00 AM to 1:00 AM.

When is the drive-thru available at this McDonald's?

The drive-thru is open every day from 5:00 AM to 1:00 AM.