McDonald's

3.1
667 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
41 Washington St, Canton, MA
02021, United States

Hours

Reviews

3.1
667 reviews
5 stars
191
4 stars
119
3 stars
123
2 stars
62
1 star
172

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and condescending attitudes.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.

Food Quality

Many customers complained about cold, stale, or poorly prepared food, including undercooked fries and incorrect sandwich orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and unclean food preparation areas.

Management Issues

Customers expressed concerns about management's lack of responsiveness to issues and overall poor management practices at this location.
  • BE
    Bay State Explorer
    5 days ago
    2.0
    I ordered a quick meal (Big Mac, fries, and a soda). The food was fine, but the soda was really off — it tasted like tap water with a strong chemical/bleach-like flavor. Something seemed wrong with the soda machine or water line. I hope they check it soon.
  • CP
    Chase Pendleton
    Dec 16, 2025
    1.0
    Food is fine. Never have issues BUT, Today and yesterday the same person working pay window 1 is extremely rude and condescending. This was at 1:30 pm Mobile order processed but not fully and they talked down to me about it. They also told me to “cancel it and re place it. Its really not that hard.” Needs a maturity and professionalism check
  • ML
    Martin Lombardi
    Nov 22, 2025
    4.0
    It's McDonald's. Always consistent, best when the fries are real hot.
  • HC
    Herman Chan
    Oct 14, 2025
    2.0
    Fries are either usually severely undercooked or stale and old, but no one there seems to want to fill up the fries completely. The fries basket that it comes in is usually 1/3 full, not sure how hard it is to fill it completely with the scoop that they use.
  • B2
    Big baller 2.0
    Oct 11, 2025
    1.0
    Waited for 10 minutes at the second order platform and watched 10 cars go by before I could order so rude and incompetent. Terrible location avoid.

Frequently Asked Questions About McDonald's

What are the regular opening hours at this McDonald's location?

This McDonald's is open daily from 5:00 AM to 1:00 AM.

When is the drive-thru available at this McDonald's?

The drive-thru is open every day from 5:00 AM to 1:00 AM.