Dunkin'

3.7
423 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Canton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
360 Turnpike St, Canton, MA
02021, United States

Hours

Reviews

3.7
423 reviews
5 stars
187
4 stars
87
3 stars
45
2 stars
26
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight consistently poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Customers reported unsanitary conditions, particularly in the bathrooms, with some stating they were filthy and lacked basic supplies.

Staff Attitude

Several reviews mention unprofessional and rude behavior from staff, impacting the overall customer experience.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and efficiency.
  • JF
    Joseph Finley
    Nov 17, 2025
    1.0
    Best advice is to skip this DD and find another one close by. Consider yourself warned. 😎
  • ER
    ettreanna reddick
    Nov 12, 2025
    1.0
    I wish I could give this a zero I went to this location 11/11 around 2:00 I was in the drive thru there was a customer in front of me with a dog in her car as I’m pulling up to the window the DD working is leaning out the window petting the dog the dog is licking on her I just drove off and didn’t take my order I don’t understand how you are petting random animals then handling food she did not was her hands after that. I’m highly allergic so that could have effected me I’m not sure where the common sense was in this situation but I won’t be going back here that was totally unacceptable
  • LB
    latausha britt
    Oct 13, 2025
    1.0
    one of the worst dunkins ever ,i know 3 people say the same thing i thought it was me, their attitude unprofessional, they should not be working in no ones community serving nothing.
  • RV
    Rafael Valle
    Oct 10, 2025
    1.0
    There was two guys on the phone for more than 5 minutes while customers were waiting for their both of them get out of the phone, by side that wasn’t kind at all, that happened today 10/10/25 around 5 pm I love this place because it’s my every day spot for me and my crew, morning staff there is amazing but whoever manage this Dunkin needs to improve better people for the afternoon staff
  • OB
    Olga Batura
    Sep 28, 2025
    1.0
    Have been waiting for loaded hush browns for more than 20 minutes. Asked once to remind if they forgot about the order: I was told by the cashier that kitchen is busy and she even didn’t make an effort to find out the status. I asked again after 10 minutes, and it looked like nobody was even working on it. Terrible service. I asked for money back.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Canton, MA?

Dunkin' in Canton, MA is open Monday to Friday from 4:00 AM to 8:00 PM, and on weekends from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.