Dunkin'

3.7
426 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Canton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
360 Turnpike St, Canton, MA
02021, United States

Hours

Reviews

3.7
426 reviews
5 stars
189
4 stars
87
3 stars
45
2 stars
26
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Speed of Service

Many customers reported slow service, particularly in the drive-thru, with long wait times and orders frequently being incorrect.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, with complaints about lack of soap and overall cleanliness.

Staffing Issues

Customers noted that the location is often understaffed, leading to delays and frustration for both customers and employees.

Mixed Experiences

While some customers praised the service and cleanliness, many others had negative experiences, indicating inconsistency in service quality.
  • VV
    vinh
    Dec 16, 2025
    1.0
    I had an unpleasant experience due to the employee’s attitude. Instead of speaking politely, the staff member raised her voice at me over a small misunderstanding. As a customer, I felt disrespected. I hope the store can address this and improve customer service in the future.
  • KK
    Koorgooz
    Dec 13, 2025
    5.0
    Service got much better! Changed 1 star to 5
  • JF
    Joseph Finley
    Nov 17, 2025
    1.0
    Best advice is to skip this DD and find another one close by. Consider yourself warned. 😎
  • ER
    ettreanna reddick
    Nov 12, 2025
    1.0
    I wish I could give this a zero I went to this location 11/11 around 2:00 I was in the drive thru there was a customer in front of me with a dog in her car as I’m pulling up to the window the DD working is leaning out the window petting the dog the dog is licking on her I just drove off and didn’t take my order I don’t understand how you are petting random animals then handling food she did not was her hands after that. I’m highly allergic so that could have effected me I’m not sure where the common sense was in this situation but I won’t be going back here that was totally unacceptable
  • LB
    latausha britt
    Oct 13, 2025
    1.0
    one of the worst dunkins ever ,i know 3 people say the same thing i thought it was me, their attitude unprofessional, they should not be working in no ones community serving nothing.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Canton, MA?

Dunkin' in Canton, MA is open Monday to Friday from 4:00 AM to 8:00 PM, and on weekends from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.