Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Canton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Product Consistency
The quality of food and drinks was inconsistent, with some customers enjoying their items while others received poorly made or incorrect orders.
Cleanliness
While some reviews noted cleanliness, others pointed out issues with restroom sanitation and food quality.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and prioritizing drive-thru orders over walk-in customers.
NS
Nate Smith
Feb 17, 2026
1.0
If you like a 75% chance your order is going to be wrong, or you like your lattes weaker than licking the outside of a cup of Peets, or you just like sitting at the window for 10 minutes with 0 customers in the restaurant and 4 employees visible through the drive-through window (don't worry, one will eventually run to the window with your order, but it will somehow still be cold despite the apparent urgency) then boy do I have the Dunkin for you!
I'd like to be clear, many of them are very polite and pleasant to interact with, but the habitual order inaccuracies suggest poor training on site, and the weakness of many drinks compared to other locations suggests either product stretching to save a bit of money, or else poor machine calibration/maintenance.
Regardless, overall impressions are a bit of a shame. Because it is a such a high traffic location, I'm sure it does great numbers. Which means it's unlikely to change because of 1 or 2 reviews like this.
But if anyone is reading, please...we just ask for a bit better service, lower wait times (even off peak), and warmer food
MA
Margaret Ahearn
Jan 8, 2026
4.0
The service here is great. Coffee is either really good or meh.
JH
Jacob Horowitz
Nov 30, 2025
5.0
Didn't order food or drinks. It was clean.
GB
George G Balzano
Oct 14, 2025
5.0
What can I say,it's down to only ONE WORD NOW:It's DUNKIN'!!! EVERYTHING they have is EXCELLENT!! UNLESS, of course you DON'T LIKE SUGAR or SALT in your food 🤔. Don't go here if you're on a diet or a budget!! Otherwise, enjoy!!! It's a NEW ENGLAND tradition!!!
AK
Adam Kosin
Sep 30, 2025
1.0
By far the worse location in the area. Last few years ive tried to not go to this Dunkin