Business Details
About
Pizza Restaurant
Enjoy quick-service slices, whole pie pickup, or counter dining at this student staple right in the heart of Harvard Square. In warmer months, join us in our dedicated outdoor patio dining area. Conveniently located across from the Harvard T stop on Mass Ave.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.1
455 reviews
5 stars
242
4 stars
111
3 stars
45
2 stars
14
1 star
43
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customers frequently reported rude or impatient service from staff, impacting their overall experience.
Pizza Quality
The quality of the pizza has received mixed reviews, with some praising unique toppings while others noted issues with greasiness and inconsistency in flavor.
Seating Availability
Limited seating was a common complaint, with many customers wishing for a larger space to accommodate more diners.
Delivery Issues
Several customers experienced long wait times for delivery or incorrect orders, leading to frustration.
Value for Money
While some customers found the pizza to be a good value, others felt that the prices did not match the quality of the food.
- JPJoe PlettOct 27, 20255.0OTTO's "seasonal special" Korean BBQ Pizza is a taste revelation! (At least to MY taste). That classic sweet/tangy Korean BBQ flavor with zesty kimchi. It's my go-to pizza choice as long as it remains on their menu. Knowing it's a seasonal special makes me a little sad, but their regular items are great too.
- EKEly KraußeSep 28, 20251.0Rude staff
- EWEdward WilliamsSep 28, 20255.0Dropped by after visiting the campus. Glad I did. The kind lady behind the counter suggested the butternut squash, ricotta,cranberry pizza. I was like really? She said, “I know but trust me”. OMG! Without a doubt the BEST pizza I have ever had ever in my whole life! Thank you OTTO for that and for making a great experience even better. You guys are amazing!
- ALAlexander laraJun 21, 20251.0The store workers believe that the food that the customer orders online or with a delivery depends on the application that asks for it. The workers dispatch you super late because you are not in line, you are only one free and they want you to wait half an hour or an hour to deliver the food
- DEDave EkremJun 15, 20255.0I pulled the star on atmosphere only because they just don't have very much seating. I wish that they would move to a bigger space in Harvard Square. Or they could move into my house. That would be good.
Frequently Asked Questions About OTTO
Does OTTO accept reservations?
No, OTTO does not accept reservations.
What are OTTO's hours of operation?
OTTO is open Monday through Thursday and Sunday from 10:30 AM to 9:00 PM, and on Friday and Saturday from 10:30 AM to 10:00 PM.
What payment methods are accepted at OTTO?
OTTO accepts American Express, Apple Pay, Cash, Mastercard, Visa, debit cards, credit cards, and mobile NFC payments.
Does OTTO offer pickup and delivery services?
Yes, OTTO offers both in-store pickup and delivery services.
Is there seating available at OTTO, including outdoor dining?
Yes, OTTO offers counter dining with casual attire and has a dedicated outdoor patio dining area especially during warmer months.
Does OTTO serve vegetarian and vegan options?
Yes, OTTO serves both vegetarian and vegan options.
What meals does OTTO serve?
OTTO serves lunch, dinner, and late-night meals.
Where is OTTO located and how can I get there using public transit?
OTTO is located at 1432 Massachusetts Ave, Cambridge, MA 02138, directly across from the Harvard T stop on Mass Ave, making it easily accessible via the MBTA Harvard Station and MBTA-Harvard Square transportation hubs.
What nearby amenities and services are close to OTTO?
Near OTTO, you can find the AT&T Store for mobile phone accessories, Santander Bank Branch, C'est Bon Market & Liquors for convenience shopping, and Liquiteria for smoothies and juices.
Are there cultural or educational places near OTTO that customers might want to explore?
Yes, OTTO is near Harvard University-related sites such as the Cambridge Institute for Brazilian Studies, the Academic Resource Center at Harvard University, and cultural events like the Harvard Square Holiday Crafts Fair.