Brand Certified
McDonald's
3.3(1024 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
186 Ale Wife Brook Pky, Cambridge, MA
02138, United States
Certified by McDonald's • Mar 01, 2026
(617) 876-6509
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,024 reviews
5 stars
366
4 stars
165
3 stars
172
2 stars
94
1 star
227
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, unprofessional staff, and difficulty in placing orders, leading to frustration.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty tables and restrooms, raising concerns about hygiene.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and poor handling of special requests.
Staff Attitude
Feedback indicated a lack of customer service training, with staff often being rude or dismissive towards customers.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including undercooked items and smaller portion sizes.
- BRBenjamin Ruesch6 days ago1.0Rude employees, disgusting atmosphere (pretty sure I saw roaches near the food prep area), could literally be the worst McDonalds in the world of fast food. Don't spend your money in here if you don't want to get scammed.
- JGJim GavinFeb 26, 20261.0There is never anyone at the cash register to order. The tables are always dirty. Alot of the workers do not understand English well , so when you do finally get to order....it takes multiple times to eventually get them to understand your order. My order occasionally still comes out wrong even after explaining it multiple times. It's an aggravating experience almost every time.
- YCYJ ChoFeb 21, 20261.0Ordered through kiosk but they missed one hamburger. Had to come back to pick up with no apology nor compensation at all. Take home lesson is checking the missing items before or no more visit this store.
- TRTimur RustamovFeb 18, 20264.0Raher small location with no drive through. As per usual, need to check your bag for accuracy. Orders can get longer than suggested in the app unless you remind the staff about it a few times. MAKE SURE TO USE THE APP for special offers and points. I may pay as little as 50% of the full meal price when using the app.
- WGWillie GrayFeb 7, 20261.0Worst McDonald's by far. They had chairs all laying across the floor to block the bathroom. I'd recommend avoiding this McDonald's, by the way the place looks and how they handle things, you're probably pretty likely to get stabbed or get sick 😅. If a place is willing they physically block the bathroom to go against Allies law, it's definitely a place to avoid.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 186 Ale Wife Brook Parkway?
McDonald's is open daily from 7:00 AM to 2:00 AM.
Does this McDonald's offer delivery service?
Yes, delivery is available every day from 6:00 AM to 2:29 AM with options for same-day and no-contact delivery.
What are the drive-through hours at this McDonald's location?
The drive-through is open daily from 7:00 AM to 2:00 AM.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's App available on Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's serve breakfast and coffee?
Yes, they serve breakfast and coffee daily.
Is there seating and accessibility for people with disabilities at this McDonald's?
Yes, the restaurant offers seating and has wheelchair accessible entrances, seating, and restrooms.
What nearby real estate agencies are close to this McDonald's?
Nearby real estate services include ProActive RE Team, Keller Williams Cambridge, The Rose Mancuso Team, Ella Mobasseri, The Saltbox Team, Mei Chet Realtor - Keller Williams Realty, Tracy Boehme Realty Group, and Paul Ceruolo, Realtor at Keller Williams Boston Northwest.
Are there any nearby cafes or coffee shops near McDonald's?
Yes, Panera Bread is a nearby coffee shop and cafe where you can enjoy salads, sandwiches, and soups before or after visiting McDonald's.
What local amenities related to health and wellness are near McDonald's?
Nearby health-related services include Fresh Pond Dental, Cambridge Smiles, Sexual Health and Healing, and Inner Bridges Physical Therapy.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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