Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely slow service, with wait times often exceeding 15-30 minutes, and instances of rude or unprofessional staff behavior.
Cleanliness
Many reviews highlighted significant cleanliness issues, including dirty tables, unsanitary conditions in the bathrooms, and overall neglect of hygiene standards.
Order Accuracy
Customers frequently experienced issues with incorrect orders, missing items, and poor handling of food, raising concerns about food safety and service reliability.
Customer Experience
Overall, the customer experience was negatively impacted by unhelpful staff, lack of attention to customers, and a chaotic environment, leading to frustration among patrons.
FE
Furkan Ege
Jan 5, 2026
5.0
Good store
KA
Kürşat Acar
Jan 1, 2026
1.0
This store has incredibly slow and unprofessional employees who don't take anyone seriously.
TG
Tom Gorin
Dec 21, 2025
3.0
It's ok I suppose. The quarter pounder tasted weird on this visit, hence the low score for food. For fast food, this place is really slow (15 minutes from order to food delivery). It's also pretty dirty... Last but not least, portions are getting smaller and smaller. It's actually quite shocking and very apparent for someone who visits only occasionally.
CC
Can Can
Dec 10, 2025
1.0
Hi, I’m here to pick up an order, but your staff completely ignored me and acted as if I wasn’t even there. The level of carelessness and how relaxed everyone is while a customer is waiting is honestly shocking. This kind of unprofessional attitude is really strange and unacceptable.👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
SM
Sophia Mothersil
Dec 4, 2025
1.0
Terrible service, can not refill your cup, extremely slow, staff is rude, all the staff is in the back, customers are confused. I witnessed an employee with dirty fingers removing the fries with his nasty hands and putting it back in the fry warmer. Although, this location has been updated everything is just awful. Fast food was not fast food. It took me 30mins to receive the food no exaggeration!!
What are the regular operating hours of McDonald's at 186 Ale Wife Brook Parkway?
McDonald's is open daily from 7:00 AM to 2:00 AM.
Does this McDonald's offer delivery service?
Yes, delivery is available every day from 6:00 AM to 2:29 AM with options for same-day and no-contact delivery.
What are the drive-through hours at this McDonald's location?
The drive-through is open daily from 7:00 AM to 2:00 AM.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's App available on Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's serve breakfast and coffee?
Yes, they serve breakfast and coffee daily.
Is there seating and accessibility for people with disabilities at this McDonald's?
Yes, the restaurant offers seating and has wheelchair accessible entrances, seating, and restrooms.
What nearby real estate agencies are close to this McDonald's?
Nearby real estate services include ProActive RE Team, Keller Williams Cambridge, The Rose Mancuso Team, Ella Mobasseri, The Saltbox Team, Mei Chet Realtor - Keller Williams Realty, Tracy Boehme Realty Group, and Paul Ceruolo, Realtor at Keller Williams Boston Northwest.
Are there any nearby cafes or coffee shops near McDonald's?
Yes, Panera Bread is a nearby coffee shop and cafe where you can enjoy salads, sandwiches, and soups before or after visiting McDonald's.
What local amenities related to health and wellness are near McDonald's?
Nearby health-related services include Fresh Pond Dental, Cambridge Smiles, Sexual Health and Healing, and Inner Bridges Physical Therapy.