Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cambridge, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported slow service, long wait times, and frequent order mistakes, leading to frustration.
Staff Attitude
Feedback highlighted a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, affecting the overall experience.
Product Quality
Customers had mixed experiences with the quality of food and beverages, with some expressing dissatisfaction over taste and freshness.
Location Appeal
The café's location and atmosphere received positive remarks, with some customers enjoying the outdoor seating and overall vibe.
NC
Nathaniel Charles
Dec 7, 2025
1.0
I went to to get my order at 4:25 before the beginning of my shift. I was waiting in line. There were four people in front of me in line and it is now 450 and I still have not even had my order taken at all they have one employee he’s under trained. He’s on the phone with either a friend or maybe the manager or something and they’re telling him what to do. He has no idea what he’s doing. There’s no other employees in the back to help him whatsoever and this is absolutely unacceptable.
YD
Yankie Doodle
Dec 7, 2025
5.0
Best coffee in Cambridge. Nice friendly staff. Welcoming atmosphere. Don’t be surprised if you see Matt Damon crouched in a corner seat sipping his coffee (cream, no sugar).
MK
Michael Kelly
Oct 2, 2025
1.0
Last 3 times I went there order was wrong and took over 15 minutes with a empty store to get my food staff is horrible always in the back never up front have to get there attention to even order will not be going back
JP
Jake P
Jul 8, 2021
1.0
Don’t ask to use the bathroom WHATEVER YOU DO! You will receive a death glare from the manager. Even being a paying customer!!! Coffee makes you have to use the bathroom. Kinda comes with the territory ya know?
AK
Alicia Kirschman
Jun 11, 2018
1.0
Ordered a latte online, arrived to this Dunkin Donuts well after it should have been ready, it was not. I waited for a bit until I noticed no one was working on my order, no one even acknowledged me.
I ask what was going on and they say "latte machine is down."
I reorder a coffee and let them know I would also like the rest of my to go order I had previously paid for. They hand me a bag and I
left.
My coffee was not what I ordered and they forgot to include one of my items.
They're blowing it over there.
What are the operating hours for Dunkin' in Cambridge, MA?
Dunkin' in Cambridge, MA is open Monday to Thursday and Sunday from 4:30 AM to 9:00 PM, Friday from 4:30 AM to 10:00 PM, and Saturday from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
What special holiday drinks are available at Dunkin' in Cambridge?
This Dunkin' location features holiday drinks including the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app via the Apple App Store or Google Play Store for a fast grab and go experience.
What types of meals does Dunkin' in Cambridge serve?
Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Is there parking available near Dunkin' at 65 JFK St?
Yes, the Harvard Sq. Parking Garage is located nearby, providing convenient parking options for Dunkin' customers.
How can nearby restaurants enhance my visit to Dunkin' in Cambridge?
After enjoying your coffee or breakfast at Dunkin', you can visit nearby popular restaurants like Madras Dosa Company for Indian cuisine, Grafton Street Pub and Grill for American fare, or Bonchon for Korean dishes.
Are there any nearby transit or travel services close to Dunkin'?
Yes, there are travel services nearby including Hertz Car Rental on Eliot Street and another Hertz Rent A Car location, which can be useful if you're visiting the area and need transportation.
Does this Dunkin' location have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service but offers curbside pickup and delivery.
What payment methods are accepted at Dunkin' Cambridge?
Dunkin' accepts both debit and credit card payments for your convenience.