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Dunkin' Zero
Brand Certified

Dunkin'

4.0
(344 reviews)

Business Details

808 Memorial Dr, Cambridge, MA
02139, United States
(617) 492-0758
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cambridge, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
808 Memorial Dr, Cambridge, MA
02139, United States

Hours

Reviews

4.0
344 reviews
5 stars
175
4 stars
77
3 stars
35
2 stars
15
1 star
42

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, indicating a lack of attention to detail.

Service Quality

Reviews highlighted poor service, including slow response times, rude staff, and a lack of professionalism, particularly after recent staff changes.

Cleanliness and Maintenance

Several customers noted unsanitary conditions, including closed restrooms and reports of pests, which negatively impacted their experience.

Staff Training

Feedback suggests that new staff are inadequately trained, leading to consistent mistakes and a lack of customer care.
  • JM
    Jean Marcos
    Feb 25, 2026
    5.0
    O brasileiro que usa camiseta azul é muito educado e simpatico.
  • YA
    Yacob Ahmed
    Jan 23, 2026
    1.0
    Poor food wasted
  • AF
    Andrew Fitzgerald
    Jan 1, 2026
    1.0
    The worst dunkin I have stepped foot in. One poor guy trying to take orders and cook at the same time. My coffee was served with expired creamer and had hundreds of little bits floating in it. I did not even want to be served another one. Just go to the dunkin 3 minutes down the street.
  • JH
    jahed hossain
    Dec 11, 2025
    1.0
    No restroom employe not working tak long to making orders
  • PS
    Paulos Solomon
    Nov 15, 2025
    1.0
    If you are looking for a place that will get your order wrong almost every single time, this is it. I am not exaggerating when I say it feels like this location has made it their mission to mess up every order that comes through the door. If you actually want what you paid for, do not come here. Visit after visit, the pattern is the same: • Drinks made completely wrong • Items missing • Ingredients substituted without asking • And in today’s case, I ordered a latte and was handed a cup of plain hot almond milk — no espresso, no flavor, nothing even close to what I ordered. This isn’t a “they forgot a sugar packet” type of mistake. This is “you ordered one thing and got a completely different drink” level of incompetence. It’s to the point where I honestly believe that if you handed them a simple, clear order and gave them three chances, they’d find three different ways to get it wrong. What makes it worse is that this isn’t a one-time bad day or a single off experience. This has been happening consistently ever since the staff and management changed. There is no sign of training, no quality control, no urgency, and no pride in the work. It feels like nobody is overseeing anything, and the customer is the one who pays the price every single time. If you’re reading this and thinking about stopping here on your way to work, school, or home: • Don’t risk your time. • Don’t risk your money. • Don’t risk starting your day angry and disappointed. There are plenty of other Dunkin’ locations where you at least have a chance of getting what you ordered. This one? Avoid it completely. Honestly, I’d recommend staying away from this area if you’re counting on this Dunkin’ for anything more than frustration and a ruined drink.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 808 Memorial Dr, Cambridge, MA?

Dunkin' is open from 4:00 AM to 10:00 PM Monday through Saturday, and from 4:00 AM to 9:00 PM on Sundays.

What special holiday drinks does Dunkin' offer this season?

This holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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