Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cambridge, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers reported inconsistent service, with some praising friendly staff like Jeff, while others experienced rude behavior and long wait times.
Order Accuracy
Many reviews highlighted frequent issues with order accuracy, including missing items and incorrect drinks.
Staffing Issues
Several customers noted that the location is often understaffed, leading to slow service, especially during peak hours.
Product Availability
Customers expressed frustration over the lack of available items, with online orders not reflecting in-store stock.
Positive Experiences
Despite the negatives, some customers had positive experiences, particularly with staff members like Jeff, who provided excellent service and a friendly atmosphere.
AW
Ariel Wertheim
Feb 5, 2026
1.0
Painfully slow, waiting over 15 min for a mobile pickup order placed 10 min ago. One person working by himself and it's slammed on a weekday afternoon.
DD
Deborah D
Dec 31, 2025
1.0
Ordered through the app went in store and they proceeded to ask if I was waiting for anything I told them my online order. The two girl that were on shift said they had no food so I asked for a refund and they said they can’t do any refunds while their manager is on vacation which I think is an insane thing to not have at least one person on shift be able to do refunds. I spent $14 on air and a headache because no one knows how to either turn off their online ordering or give a simple refund
EG
emily garcia
Dec 1, 2025
1.0
Terrible place to order food. The women don't serve you and it takes forever to make a sandwich. Ordering for pickup is useless because when you arrive they haven't even made your order.
PR
Pixie Rose
Oct 8, 2025
2.0
Never order from here online unless it's an ordinary coffee. They almost never have anything in stock and online never ever reflects what they do have. The workers are nice enough but they don't understand what you're asking for and that's really annoying.
RA
Rachel Aukema
Oct 4, 2025
1.0
This Dunkin used to be great - now there’s a certain employee working there that is hateful & unfriendly, and small orders take 40 minutes to complete. Disappointed
What are the opening hours for Dunkin' at 61 Church St, Cambridge, MA?
Dunkin' is open from 5:00 AM to 7:00 PM Monday through Thursday and Sunday, and until 8:00 PM on Fridays and Saturdays.
Does Dunkin' in Cambridge offer delivery and pickup options?
Yes, this location offers both delivery and curbside pickup services.
What seasonal drinks are currently available at Dunkin'?
Dunkin' features holiday drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and a Berry Sangria Refresher.
Can I order my Dunkin' favorites ahead of time using a mobile app?
Yes, you can order ahead with the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch items including coffee, espresso, donuts, and breakfast sandwiches.
Does this Dunkin' location have a drive-thru service?
No, this location does not have a drive-thru service, but offers delivery and curbside pickup.
Is free Wi-Fi available at the Dunkin' on Church St in Cambridge?
Yes, free Wi-Fi is available at this Dunkin' location for customers.
What nearby shopping options are available around Dunkin' in Cambridge?
Nearby shopping includes Free People boutique, Fjällräven Cambridge outdoor gear store, and Mint Julep women's clothing store, great for browsing before or after your coffee visit.
Are there any cultural or educational venues near Dunkin' at 61 Church St?
Yes, nearby you can find the Harvard Extension School, Cambridge Artists Cooperative art gallery, and Studio Mangalam Buddhist temple to explore around your visit.
What local dining or entertainment spots can I visit near this Dunkin'?
You can visit nearby dining and entertainment spots like The Sinclair music venue, Cafe of India Indian restaurant, and Upper Crust Pizzeria for a meal or event.
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