Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cambridge, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
161 reviews
5 stars
105
4 stars
18
3 stars
11
2 stars
7
1 star
20
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Jeff received numerous positive mentions for his exceptional customer service, energy, and friendliness, significantly enhancing the customer experience.
Order Accuracy
Many customers reported issues with order accuracy, including missing items and incorrect drinks, leading to frustration.
Service Speed
Customers frequently noted slow service, especially during peak hours, with complaints about being understaffed.
Quality Consistency
There were mixed reviews regarding food and drink quality, with some customers praising freshness while others reported cold or poorly prepared items.
Customer Experience
While some customers had positive experiences, others expressed disappointment with rude staff and negative interactions.
- PRPixie RoseOct 8, 20252.0Never order from here online unless it's an ordinary coffee. They almost never have anything in stock and online never ever reflects what they do have. The workers are nice enough but they don't understand what you're asking for and that's really annoying.
- RARachel AukemaOct 4, 20251.0This Dunkin used to be great - now there’s a certain employee working there that is hateful & unfriendly, and small orders take 40 minutes to complete. Disappointed
- RDRobert D'OrazioOct 1, 20251.0Today was 3 rd day in a row they messed up order, not looking at details of order through the app. I asked for sauce on my wrap and was missing all 3 days. The worst part is that they ran out of hot coffee today. How doesn’t coffee shop run out of hot coffee? Used to be a great place. New management needs work . I am currently boycotting this location
- NGNickoll GarciaSep 30, 20255.0this is the best and most consistent Dunkin’ in the square. baristas work fast to get online orders and walk-in orders out but I’ve never had a dip in quality
- K2Kidsoul 21 (Kidsoul 21)Sep 17, 20251.0I have ordered bacon egg / 6 pc Hash brown …when i went to pick up my order and said no Hash brown …i said ok ..i also have order of hot latte with almond-milk only ….but added sweetener and syrup…quality of this place going down day by day…
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' at 61 Church St, Cambridge, MA?
Dunkin' is open from 5:00 AM to 7:00 PM Monday through Thursday and Sunday, and until 8:00 PM on Fridays and Saturdays.
Does Dunkin' in Cambridge offer delivery and pickup options?
Yes, this location offers both delivery and curbside pickup services.
What seasonal drinks are currently available at Dunkin'?
Dunkin' features holiday drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and a Berry Sangria Refresher.
Can I order my Dunkin' favorites ahead of time using a mobile app?
Yes, you can order ahead with the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch items including coffee, espresso, donuts, and breakfast sandwiches.
Does this Dunkin' location have a drive-thru service?
No, this location does not have a drive-thru service, but offers delivery and curbside pickup.
Is free Wi-Fi available at the Dunkin' on Church St in Cambridge?
Yes, free Wi-Fi is available at this Dunkin' location for customers.
What nearby shopping options are available around Dunkin' in Cambridge?
Nearby shopping includes Free People boutique, Fjällräven Cambridge outdoor gear store, and Mint Julep women's clothing store, great for browsing before or after your coffee visit.
Are there any cultural or educational venues near Dunkin' at 61 Church St?
Yes, nearby you can find the Harvard Extension School, Cambridge Artists Cooperative art gallery, and Studio Mangalam Buddhist temple to explore around your visit.
What local dining or entertainment spots can I visit near this Dunkin'?
You can visit nearby dining and entertainment spots like The Sinclair music venue, Cafe of India Indian restaurant, and Upper Crust Pizzeria for a meal or event.