Brand Certified
Dunkin'
3.7(399 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
517 Concord Ave, Cambridge, MA
02138, United States
Certified by Dunkin' • Mar 01, 2026
(617) 491-6414
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cambridge, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
399 reviews
5 stars
186
4 stars
70
3 stars
50
2 stars
24
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and incorrect orders, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with order accuracy, with customers receiving wrong items or poorly made drinks.
Staff Friendliness
While some customers praised individual staff members for their friendliness, overall experiences with staff were mixed, with several complaints about rudeness.
Operational Hours
Customers expressed frustration over inconsistent operational hours, particularly regarding the advertised 24-hour service.
Product Quality
Feedback on product quality was mixed, with some customers enjoying the food and drinks, while others reported dissatisfaction with taste and freshness.
- EOElizabeth O'Connor6 days ago1.0They gave me the vanilla shot when I asked for the sugar free vanilla syrup even though I asked for the syrup, ruined my drink that was $7
- BTBrockton TonFeb 13, 20263.0The doors are closed at 8:30PM. Supposed to keep doors open till 9PM
- SNSergey NovikovFeb 13, 20261.0No munchkins, no Boson creme. Messed up my order (gave 3 wrong donuts). Did not label decaf. Good luck if you have a caffeine sensitivity. Don't waste your time here.
- RCRM CereFeb 5, 20264.0It's a small Dunkin Donuts between 2 rotaries on a very busy road. They serve breakfast all day, donuts and muffins. Food is all processed.
- APAdi pSep 22, 20253.0i ordered multiple things but especially i ordered iced caramel swirl. the coffee was extremely bitter. the barista did not make it right as this is my favorite coffee but it wasnt made right. it was bitter and also did not have any caramel. also the coffee did not taste good. had a weird taste. could not drink the coffee and had to throw it away. waste of my money. i am dissatisfied.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website