Brand Certified
Dunkin'
3.9(301 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
2480 Massachusetts Ave, Cambridge, MA
02140, United States
Certified by Dunkin' • Mar 01, 2026
(617) 491-1400
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cambridge, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
301 reviews
5 stars
159
4 stars
52
3 stars
36
2 stars
15
1 star
39
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and unprofessional behavior.
Order Accuracy
Many customers noted issues with order accuracy, including missing items and incorrect orders.
Staff Efficiency
Service speed varies significantly; some customers report quick service while others experienced long wait times.
Cleanliness
The cleanliness of the location received positive remarks, although some reviews mentioned areas needing improvement.
Management
Feedback on management is inconsistent, with some praising effective leadership while others criticize poor management practices.
- VGV G5 days ago1.0I ordered a medium iced macchiato through the mobile app and arrived about 10 minutes later, but still had to wait another 20 minutes at the store. It was really frustrating, especially since the whole point of ordering ahead is to save time. On top of that, the drink quality has been consistently disappointing. I specifically paid for an extra shot of espresso, yet it’s often not added, and the coffee ends up tasting weak and poorly made. I hope more attention can be given to both order accuracy and preparation time
- MDMaria Raquel DiasFeb 20, 20265.0Fantastic place, great service and the staff were incredibly friendly. I highly recommend it. Raquel Haitz Vox One
- SCShafrina ChikhaliaOct 4, 20251.0Worse experience ever! Only one staff member was working, and he had a terrible attitude. It took him forever to fill the orders — we waited almost half an hour just to get ours. They really need to hire more staff and improve their customer service.
- RPRidge PierceSep 27, 20252.0Served their friends before multiple others in line. I just ordered a small coffee
- SYSundus YusufJun 21, 20235.0I love this store and the people that work in it. They make sure you enjoy not only their menu but their professionalism and kindness in their dealings with customers. I definitely recommend this Dunkin store to everyone who is looking for a professional, kind and caring establishment.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 2480 Massachusetts Ave, Cambridge, MA?
Dunkin' is open Monday to Saturday from 4:30 AM to 7:00 PM, and Sunday from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location provides both delivery and curbside pickup services.
What special seasonal drinks can I try at Dunkin' during the holiday season?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the new Berry Sangria Refresher.
How can I order ahead to have my Dunkin' favorites ready for a quick grab-and-go?
You can order ahead using the Dunkin’ mobile app available on iOS and Android, which allows for fast grab-and-go experiences or drive-thru orders.
What types of food and beverages does this Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, brunch, and lunch meals.
Does this Dunkin' location have drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
Are there any nearby places where I can catch live music or entertainment after visiting Dunkin'?
Yes, The Bridge Sound and Stage, a nearby music production and arts venue, is close by where you can enjoy live entertainment after your Dunkin' visit.
If I need medical or holistic health services near Dunkin', where can I go?
Nearby you can find the Marino Center for Integrative Health, Inc., Marino Center for Progressive Health, Cambridge Medical Aesthetics, and Cambridge Massage Collaborative for health and wellness services.
What transportation options are near Dunkin' for getting to or from the location?
Somerville Taxi Cab, offering taxi and airport shuttle services, is nearby to help you get to and from Dunkin' easily.
Where can families nearby Dunkin' find preschool or daycare services?
Bright Horizons at Mass Ave., a nearby daycare and preschool, is available for families visiting or living near Dunkin'.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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