Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cambridge, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
297 reviews
5 stars
155
4 stars
53
3 stars
36
2 stars
15
1 star
38
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customer experiences with staff vary widely, with some reporting friendly and helpful service, while others describe rude and unprofessional behavior.
Service Speed
Many customers noted inconsistent service speed, with some experiencing long wait times and others praising quick service.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
Cleanliness
Feedback on cleanliness is mixed, with some customers appreciating the clean environment while others noted issues with cleanliness.
Management Quality
The quality of management appears to impact customer experiences significantly, with some praising effective management while others report negative changes under new management.
- SCShafrina ChikhaliaOct 4, 20251.0Worse experience ever! Only one staff member was working, and he had a terrible attitude. It took him forever to fill the orders — we waited almost half an hour just to get ours. They really need to hire more staff and improve their customer service.
- RPRidge PierceSep 27, 20252.0Served their friends before multiple others in line. I just ordered a small coffee
- DDD.Sep 4, 20255.0Not only was my coffee ready quickly, but the employee at the counter saw me walking in the direction of the bathroom and buzzed to unlock the door for me without me having to ask. I have been in DD locations thousands of times and never had that happen once. Thank you!
- MMMarcellinhoAug 19, 20251.0The attendants need to be changed, they are not willing to work. I made an order because it was too big and he said there was no ice. I made another order and he made the coffee and kept taking forever to deliver my order. Today, 08/19/2025, at 9:25 in the morning.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 2480 Massachusetts Ave, Cambridge, MA?
Dunkin' is open Monday to Saturday from 4:30 AM to 7:00 PM, and Sunday from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location provides both delivery and curbside pickup services.
What special seasonal drinks can I try at Dunkin' during the holiday season?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the new Berry Sangria Refresher.
How can I order ahead to have my Dunkin' favorites ready for a quick grab-and-go?
You can order ahead using the Dunkin’ mobile app available on iOS and Android, which allows for fast grab-and-go experiences or drive-thru orders.
What types of food and beverages does this Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, brunch, and lunch meals.
Does this Dunkin' location have drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
Are there any nearby places where I can catch live music or entertainment after visiting Dunkin'?
Yes, The Bridge Sound and Stage, a nearby music production and arts venue, is close by where you can enjoy live entertainment after your Dunkin' visit.
If I need medical or holistic health services near Dunkin', where can I go?
Nearby you can find the Marino Center for Integrative Health, Inc., Marino Center for Progressive Health, Cambridge Medical Aesthetics, and Cambridge Massage Collaborative for health and wellness services.
What transportation options are near Dunkin' for getting to or from the location?
Somerville Taxi Cab, offering taxi and airport shuttle services, is nearby to help you get to and from Dunkin' easily.
Where can families nearby Dunkin' find preschool or daycare services?
Bright Horizons at Mass Ave., a nearby daycare and preschool, is available for families visiting or living near Dunkin'.