Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cambridge, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
294 reviews
5 stars
121
4 stars
69
3 stars
34
2 stars
19
1 star
51
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted issues with staff being rude, inattentive, and unhelpful, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent mistakes with their orders, including wrong items and incorrect modifications.
Cleanliness
The cleanliness of the store and bathrooms was frequently criticized, with reports of unsanitary conditions.
Service Speed
While some customers appreciated the quick service, others noted long wait times for food preparation, especially during busy hours.
Coffee Quality
Several reviews mentioned dissatisfaction with the coffee quality, describing it as watery or poorly made.
- HZhaochi z1 day ago3.0普通のダンキンです。 イートインスペースは少なめで 3-4人が座れるテーブルは２つしかありません。
- AJAnnie JonesNov 16, 20251.0Worst Dunkin’s I’ve ever been to. I work in the area and come here every so often to just always end up being disappointed. Whether they burn my food, don’t make my drink correctly whatsoever, etc. every time I have ordered here it’s SOMETHING. And whenever you talk to the workers about problems with your order they just stare at you. It’s been like this for years they need to do better.
- JPJoon ParkOct 31, 20252.0Staff are inattentive. Will continue to do side work or other tasks and let orders pile up while customers are in store waiting. Routinely understaffed.
- TST. WassaJimen (SÕĹ)Oct 17, 20255.0Put the bathroom definitely needs more timely maintenance
- LVLuis Enrique Vivas-MartínezAug 28, 20255.0No complaints whatsoever—this Dunkin’ in Kendall Square consistently delivers a great experience. The morning staff is exceptionally friendly and efficient, even during the busiest rush hours. The coffee is reliably strong and hits the spot every time compared to other options in the area. I especially appreciate how smoothly mobile orders are handled, which makes a big difference given the steady stream of morning customers. The space itself is bright and welcoming, with plenty of natural light that makes it feel open and comfortable. I’ve always found the location clean and well-maintained, which adds to the overall pleasant atmosphere. In my POV, this is probably the best location in the area for a quick and reliable coffee stop. Highly recommend!!!
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in Cambridge, MA?
Dunkin' in Cambridge, MA is open every day from 4:00 AM to 10:00 PM.
What types of meals does Dunkin' in Cambridge serve?
They serve breakfast, lunch, and brunch options.
Does Dunkin' in Cambridge offer delivery and pickup services?
Yes, Dunkin' offers both curbside pickup and delivery services.
What are some specialty items available at Dunkin' during the holiday season?
Holiday specials include the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for Dunkin' in Cambridge?
Yes, you can order ahead using the Dunkin' mobile app available on the Apple App Store or Google Play Store.
What is the address and contact number for Dunkin' in Cambridge?
The address is 1 Broadway, Cambridge, MA 02142, and the phone number is +1 617-945-9627.
Does Dunkin' in Cambridge have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
What nearby places can I visit before or after stopping at Dunkin'?
You can visit PUB Boston for a community pub experience, DIG for a vegetarian-friendly restaurant, and Innovation Studio café nearby.
Are there professional services near Dunkin' in Cambridge where I might have meetings or appointments?
Yes, nearby professional services include Boston Startup CFO, Quarizmi AdTech, and CIC Cambridge, which can be convenient to combine with your visit to Dunkin'.
Is there a place near Dunkin' in Cambridge where I can enjoy a coffee or snacks in a different setting?
Yes, Innovation Studio nearby offers a café environment, providing another option for coffee and snacks.