Dunkin'

3.7
296 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cambridge, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1 Broadway, Cambridge, MA
02142, United States

Hours

Reviews

3.7
296 reviews
5 stars
122
4 stars
70
3 stars
34
2 stars
19
1 star
51

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and poor quality control, leading to dissatisfaction.

Staff Behavior

Numerous reviews highlighted rude and inattentive staff, with some customers experiencing disrespectful treatment.

Cleanliness

The cleanliness of the store and restrooms was frequently criticized, with reports of unsanitary conditions.

Service Speed

While some customers appreciated the quick service, others noted long wait times for food preparation and order fulfillment.

Product Quality

Several reviews mentioned poor quality of food and drinks, including burnt coffee and stale items.
  • ES
    Edward Sheehan
    3 days ago
    4.0
    America Runs On Dunkin Always Yes Indeed.
  • TN
    Trong Nhat Nguyen
    6 days ago
    1.0
    Incorrect order. I paid for whipped cream and it was listed on the receipt, but it was missing from the drink. The actual product did not match what was shown in the app. Very disappointed with the quality control.
  • HZ
    haochi z
    Nov 23, 2025
    3.0
    普通のダンキンです。 イートインスペースは少なめで 3-4人が座れるテーブルは2つしかありません。
  • AJ
    Annie Jones
    Nov 16, 2025
    1.0
    Worst Dunkin’s I’ve ever been to. I work in the area and come here every so often to just always end up being disappointed. Whether they burn my food, don’t make my drink correctly whatsoever, etc. every time I have ordered here it’s SOMETHING. And whenever you talk to the workers about problems with your order they just stare at you. It’s been like this for years they need to do better.
  • JP
    Joon Park
    Oct 31, 2025
    2.0
    Staff are inattentive. Will continue to do side work or other tasks and let orders pile up while customers are in store waiting. Routinely understaffed.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Cambridge, MA?

Dunkin' in Cambridge, MA is open every day from 4:00 AM to 10:00 PM.

What types of meals does Dunkin' in Cambridge serve?

They serve breakfast, lunch, and brunch options.