Dunkin'

2.8
46 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cambridge, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
655 Massachusetts Avenue, Cambridge, MA
02139, United States

Hours

Reviews

2.8
46 reviews
5 stars
15
4 stars
3
3 stars
4
2 stars
6
1 star
18
  • EM
    Ellen Murphy
    6 days ago
    5.0
    Very nice Dunkin Donuts.. Some staff are amazing and have been there longer the others are catching up. Give them a break. Food is good the $6 meal deal you can't find that anywhere else. A few tables. A bathroom. No stairs so easy for wheelchairs.
  • LZ
    Laurie Zullo
    Nov 9, 2025
    1.0
    My friend and his elderly mom were in there eating and the manager asked them to leave over time limit but mom is sick and has to rest before walking home. This is horrible! Also they are regular customers
  • AS
    Ashlee Smith
    Nov 1, 2025
    3.0
    They are awful with takin̈g directions 😕
  • AD
    Audrey Dolan
    Nov 1, 2025
    1.0
    Dunkin employees and managers so rude and disrespectful. Tried to solve an issue with an online order and they were dismissive and rude. You messed up - fix your mistake. Never giving them our business again.
  • RW
    rutuja wavikar
    Oct 19, 2025
    1.0
    I placed my usual in-store order today—a latte with hazelnut (unsweetened, flavor level 3) and mocha (sweet, flavor level 1). While I was waiting, I watched the server prepare the drink and noticed that he poured hot milk into the coffee without adding any of the flavors I requested. When I politely pointed this out and asked him to add the flavors, he insisted that they had already been added—even though I had clearly seen that they hadn’t been. Despite my request, he refused to adjust the order or remake it properly. This is especially frustrating because I've noticed a consistent drop in quality ever since two new staff members were hired a couple of months ago. Every time they handle my order, it ends up incorrect or poorly made. It’s disappointing to see this lack of attention to detail and unwillingness to fix obvious mistakes.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 655 Massachusetts Avenue, Cambridge, MA?

Dunkin' is open daily from 4:30 AM to 10:00 PM.

Can I get coffee and breakfast at Dunkin' in Cambridge?

Yes, Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, and tea, perfect for breakfast, lunch, and brunch.