Chipotle Mexican Grill

Reviews

• JK

  Joshua Kim

  Dec 13, 2025
  1.0
  Expected a normal Chipotle experience here but got a clown show instead. When I ordered, the Hispanic woman gave off an attitude, asking what I wanted to order several times even though I said what I wanted loud and clearly several times. Then she went and laughed and talked obnoxiously and loudly in Spanish with 2 other Hispanic women, mimicking my order. They purposedly took all their damn sweet time to finish my order. They also said ingredients were out even though I could clearly see them. This location is overall losing Chipotle customers and money. One star is overly generous.
• PP

  Parth Patel

  Dec 3, 2025
  1.0
  I usually never write reviews, but my experience at this Chipotle on December 3rd around 6:45 PM was so bad that I feel I have to share it. I’ve been to this location many times and the staff is normally friendly and welcoming, but this time it was completely the opposite. The server (a thin, fair-skinned male) was serving only 1/4 of a normal scoop of corn, tomatoes, and fajitas. Normally, Chipotle gives a full, decent scoop, so this was surprising. When I politely asked for extra corn and tomatoes, he gave me a very rude expression. When I asked again, he said, “I’m supposed to give only this much,” in a very disrespectful tone. That is not how customers should be spoken to. I also requested red hot sauce on the side, but he ignored me and started taking the next customer’s order. I had to remind the cashier myself. Even then, he threw the hot sauce toward the cashier while giving me a very unpleasant look. When I asked for one more extra hot sauce, he said something in another language— I couldn’t understand the words, but his attitude made the message very clear. I don’t mind paying extra for toppings or sides, but the way I was treated was unacceptable. On top of that, they mislabeled the bowls, switching the veggie bowl and chicken bowl, and the quantity in the bowl was nowhere near the usual Chipotle standard. This was honestly one of the worst customer service experiences I’ve had at any Chipotle. I hope management addresses this, because I would never want to experience this kind of treatment again. If there was an option to select 0 star i would have gone for that.
• SJ

  Suzie Jane

  Nov 24, 2025
  1.0
  I was told that Chipotle has great standards for cross-contamination for those with gluten allergies. When I placed my order, I told the person assembling my bowl that I have a gluten allergy and need him to adjust preparation accordingly. He stared at me blankly. I instructed him to change gloves, and he was clearly annoyed with me and said nothing. Once he did change gloves, he assembled half of my bowl and then passed it on to someone else, who proceeded to touch the food with likely cross contaminated gloves. It was a demoralizing and upsetting experience, not to mention the fact that this standard is unsafe.
• IH

  Iy H

  Oct 30, 2025
  1.0
  It is wayyyy tooooo salty. I am unable to eat my bowl without drinking several cups of water. Please reduce the salt in your food.
• NW

  Nili Waypa

  Oct 19, 2025
  5.0
  Best price to food ratio. Just don’t order the chips here, they don’t cook them right.

Frequently Asked Questions About Chipotle Mexican Grill