Chipotle Central Square_Cambridge is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including overly salty dishes, food poisoning, and poorly prepared items.
Service Issues
Numerous reviews highlighted rude and unhelpful staff, with complaints about order mistakes and poor customer service.
Cleanliness
The restaurant was frequently described as dirty, with reports of unsanitary conditions in both the dining area and restrooms.
Portion Sizes
Several customers mentioned receiving small portion sizes, leading to dissatisfaction with the value for money.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service at this location, noting generous portions and friendly staff.
IH
Iy H
Oct 30, 2025
1.0
It is wayyyy tooooo salty. I am unable to eat my bowl without drinking several cups of water. Please reduce the salt in your food.
NW
Nili Waypa
Oct 19, 2025
5.0
Best price to food ratio. Just don’t order the chips here, they don’t cook them right.
BM
Ben Myers
Oct 14, 2025
5.0
They gave me a massive scoop of guacamole 🤑
FJ
fredy jayson
Oct 13, 2025
5.0
This place is great Thank you for the extra rice and being quick Lena
JK
Jenna Kim
Oct 4, 2025
1.0
Employees have an attitude, charged us for chips and an extra sixth bowl despite only having five, employee was unable to count past five and reading their own receipts despite working at Chipotle, refused to refund until taught to count to six
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Central Square Cambridge offer?
Chipotle offers customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Central Square Cambridge?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Central Square Cambridge located?
It is located at 598 Massachusetts Ave, Middlesex, Cambridge, MA 02139, next to Sleepy's Mattress and the Central Square T Station.
Does this Chipotle offer pickup and delivery services?
Yes, Chipotle Central Square Cambridge offers both in-store pickup and delivery services.
How can I order food from Chipotle Central Square Cambridge online?
You can order online via their website https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Central Square Cambridge have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is Chipotle Central Square Cambridge welcoming to the LGBTQ community?
Yes, Chipotle Central Square Cambridge welcomes LGBTQ customers.
What notable places are nearby Chipotle Central Square Cambridge?
Nearby places include the MIT Campus, Central MBTA Station, and Cambridge College which can make it convenient for students and commuters to visit Chipotle.
How can I access public transportation to reach Chipotle Central Square Cambridge?
Chipotle is next to the Central MBTA Station and a nearby MBTA Bus Stop, making it easy to reach via public transit.
What other spots can I visit near Chipotle Central Square Cambridge after dining?
You might visit the Red Fox Escapes for escape room entertainment, Baskin-Robbins for dessert, or Supreme Liquors if you want to shop for drinks, all located nearby.