Bluestone Lane offers a refined product proposition dedicated to producing the highest quality coffee and complementary foods, delivered in an engaging way.
While many customers praised the friendly and attentive service from staff like Angelica and Jose, there were significant complaints about poor service, including long wait times and order mistakes.
Food and Drink
Customers generally enjoyed the food and coffee, highlighting items like matcha, pancakes, and sandwiches, though some noted high prices and small portions.
Atmosphere
The café is frequently described as cozy and inviting, making it a popular spot for studying and socializing, although some reviews mentioned variability in ambiance.
Payment Issues
Several customers expressed frustration over the café's cashless policy and issues with order processing, which detracted from their overall experience.
Staff Recognition
Many reviews specifically mentioned individual staff members for their exceptional service, indicating a strong positive connection between staff and customers.
OW
Olivia Wolff
1 day ago
5.0
Jose is the best and everyone who works there is so kind. This is my favorite coffee shop in Cambridge for the coffee and the staff:)
JS
James Stern
6 days ago
5.0
The food and drinks are delicious! I got the chicken pesto toastie and the Iced layered mocha and it was wonderful! Service was top tier too! Shoutout my server Harlan he was amazing!!!
VP
Victoria Poleszak
Nov 17, 2025
2.0
Used to love this place but in my last order the chicken in my wrap was undercooked.
SN
Steven Nelson
Nov 8, 2025
2.0
I ordered a flat white to go through the app. When I arrived, I saw a mobile pick up station by the host podium, and as there was nothing there, I waited. After about 15 minutes, I went to the counter to ask about my order. It was ready and placed where I would never have seen it. The barista commented, “you should have let us know that you were here.”
If this is the case, then it seems silly to have a set up for pick ups. It wasn’t a great experience.
II
Ian
Nov 8, 2025
3.0
The drinks here are good. The food is okay and overpriced.
Frequently Asked Questions About Bluestone Lane Harvard Square Café
Where is Bluestone Lane Harvard Square Café located?
It is located at 27 Brattle St., Cambridge, MA 02138, USA.
What are the regular operating hours of Bluestone Lane Harvard Square Café?
The café is open Monday to Friday from 7:30 AM to 6:00 PM, and on weekends from 8:00 AM to 6:00 PM.
What types of products does Bluestone Lane Harvard Square Café offer?
They offer coffee, tea, juices, avocado smash, granola, and café fare including wellness lattes.
Does Bluestone Lane Harvard Square Café provide options for dining in, takeout, and delivery?
Yes, customers can dine in, take out, or order delivery from the café.
What payment options are accepted at Bluestone Lane Harvard Square Café?
They accept American Express, Android Pay, Apple Pay, Mastercard, Samsung Pay, and Visa.
Is Bluestone Lane Harvard Square Café family-friendly and accessible?
Yes, it welcomes families, has children's menu options, wheelchair accessible entrances and seating, and high chairs available.
Can I make a reservation or order ahead at Bluestone Lane Harvard Square Café?
Yes, reservations can be made via Resy, and orders can be placed ahead online through their official order link.
What nearby cafes can I visit around Bluestone Lane Harvard Square Café?
Nearby you can find Crema Cafe and another Bluestone Lane location, both great for additional coffee and café experiences.
Are there any nearby shops or stores near Bluestone Lane Harvard Square Café for a shopping visit?
Yes, nearby stores include Allbirds for shoes and apparel, lululemon for sporting goods, Marine Layer for women's clothing, and Rebekah Brooks Jewelry for jewelry and bridal items.
What are some nearby dining and entertainment options customers can explore around Bluestone Lane Harvard Square Café?
Nearby dining includes Beat Brew Hall, Felipe's Taqueria, Flat Patties, and Bertucci's, while entertainment venues like Beat Brasserie and Lou's provide live music experiences.