Twist Bakery & Cafe was established in 2011 and we opened our Burlington location in 2019. We are proud to be a scratch kitchen rotating flavors with the season. We offer breakfast like pancakes made with our exclusive mix, lunch with sandwiches made on our house made bread and plenty of house-baked pastries, muffins, cookies and cupcakes to choose from to satisfy any sweet tooth! Fresh, natural ingredients take center stage in every dish, alongside organic coffee and tea sourced from local roasters. We are proud to be a safe place for those with food allergies or restrictions.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.