Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely; some staff are friendly and attentive, while others are reported as rude or inattentive.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong customizations.
Food Quality
Food quality is inconsistent; while some customers enjoyed fresh and tasty meals, others received cold or poorly prepared items.
Cleanliness
The cleanliness of the restaurant is a concern, with reports of dirty dining areas and unsanitary conditions.
Drive-Thru Experience
The drive-thru service is often criticized for being slow and having issues with order accuracy.
JS
jo shmo
Nov 15, 2025
1.0
Would give them zero stars if I could they never fail to disappoint the workers are unfriendly and consistently get orders wrong
JS
John Speranza
Nov 8, 2025
1.0
I would give shredded lettuce zero stars if I could
SS
StealthWS6
Oct 22, 2025
1.0
Dangerous drive through. Rim bender. Extremely high curbs with turns to tight.
CC
CrazyMad
Oct 3, 2025
5.0
Nice personnel, good food swiftly prepared. Fresh vegetables on our burgers. Normal price.
RB
Roberta Benoit
Sep 19, 2025
4.0
The 4 star is caused by their not having French fries available yet they charged for the two meals. They did throw in one order chicken nuggets. It was very expensive and I was told their Wendy's was more expensive than others. I didn't ask why. The burgers were fresh and delicious and the workers very nice.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Burlington, MA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Burlington, MA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (781) 272-0866.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 112 Burlington Mall Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Burlington, MA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 112 Burlington Mall Road?
Wendy's at 112 Burlington Mall Road, Burlington, MA is open daily from 8:00 AM to 1:00 AM.
Is there a drive-thru available at this Wendy's location?
Yes, this Wendy's location offers drive-thru service daily from 8:00 AM to 1:00 AM.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's in Burlington provides delivery and takeout options which you can order through their app or website at order.wendys.com.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Burlington Mall Road?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment methods.
How can I contact Wendy's at 112 Burlington Mall Road for feedback or questions?
You can reach the restaurant directly at (781) 272-0866 or contact Customer Care via Wendy's website or call 888-624-8140.
Are there other places nearby where I can shop or relax after visiting Wendy's?
Yes, nearby you can visit The Village at Burlington Mall shopping center, Sephora for beauty supplies, and Relax The Back for furniture and mattresses.
What fitness or wellness spots are near Wendy's to complement a healthy lifestyle?
Nearby fitness and wellness options include Orangetheory Fitness gym, VIO Med Spa, and Lifestyle Health nutrition and weight loss center.
Are there convenient banking or travel services near Wendy's?
Yes, you can find Bank of America and Digital Federal Credit Union for banking, and Liberty Travel travel agents nearby for your financial and travel needs.
How can nearby transit or landmarks help me find Wendy's at Burlington Mall Road?
Wendy's is located near well-known places like The Village at Burlington Mall and Dunkin' Donuts, making it easy to locate within the shopping area.