Wendy's

3.5
722 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
112 Burlington Mall Road, Burlington, MA
01803, United States

Hours

Reviews

3.5
722 reviews
5 stars
269
4 stars
143
3 stars
119
2 stars
45
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

While some customers praised the food as fresh and tasty, many others complained about cold or poorly prepared items.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.

Staff Attitude

There were mixed reviews on staff friendliness, with some praising individual employees while others noted a lack of professionalism.

Drive-Thru Experience

The drive-thru was often criticized for being slow and disorganized, with several customers experiencing issues with their orders.
  • JG
    Joseph Gerardi
    Dec 19, 2025
    3.0
    Good food. Staff, eh. Long wait times for an empty drive thru
  • LB
    Leo Baiatian
    Dec 17, 2025
    1.0
    This Wendy’s has repeatedly taken my money and forgotten items, never has any amount of coordination and everyone seems to be not fully there considering the lot constantly reeks of marijuana. Today I was made to wait 10 plus minutes and then they still forgot my sandwich. I normally never review but I’ve had enough of the incompetence.
  • JS
    jo shmo
    Nov 15, 2025
    1.0
    Would give them zero stars if I could they never fail to disappoint the workers are unfriendly and consistently get orders wrong
  • JS
    John Speranza
    Nov 8, 2025
    1.0
    I would give shredded lettuce zero stars if I could
  • SS
    StealthWS6
    Oct 22, 2025
    1.0
    Dangerous drive through. Rim bender. Extremely high curbs with turns to tight.

Frequently Asked Questions About Wendy's

Is 112 Burlington Mall Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 112 Burlington Mall Road?

Wendy's at 112 Burlington Mall Road, Burlington, MA is open daily from 8:00 AM to 1:00 AM.