Wendy's

3.5
716 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
112 Burlington Mall Road, Burlington, MA
01803, United States

Hours

Reviews

3.5
716 reviews
5 stars
270
4 stars
139
3 stars
117
2 stars
45
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some staff are friendly and attentive, while others are reported as rude or inattentive.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong customizations.

Food Quality

Food quality is inconsistent; while some customers enjoyed fresh and tasty meals, others received cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant is a concern, with reports of dirty dining areas and unsanitary conditions.

Drive-Thru Experience

The drive-thru service is often criticized for being slow and having issues with order accuracy.
  • JS
    jo shmo
    Nov 15, 2025
    1.0
    Would give them zero stars if I could they never fail to disappoint the workers are unfriendly and consistently get orders wrong
  • JS
    John Speranza
    Nov 8, 2025
    1.0
    I would give shredded lettuce zero stars if I could
  • SS
    StealthWS6
    Oct 22, 2025
    1.0
    Dangerous drive through. Rim bender. Extremely high curbs with turns to tight.
  • CC
    CrazyMad
    Oct 3, 2025
    5.0
    Nice personnel, good food swiftly prepared. Fresh vegetables on our burgers. Normal price.
  • RB
    Roberta Benoit
    Sep 19, 2025
    4.0
    The 4 star is caused by their not having French fries available yet they charged for the two meals. They did throw in one order chicken nuggets. It was very expensive and I was told their Wendy's was more expensive than others. I didn't ask why. The burgers were fresh and delicious and the workers very nice.

Frequently Asked Questions About Wendy's

Is 112 Burlington Mall Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.