Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
While some customers praised the food as fresh and tasty, many others complained about cold or poorly prepared items.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
Staff Attitude
There were mixed reviews on staff friendliness, with some praising individual employees while others noted a lack of professionalism.
Drive-Thru Experience
The drive-thru was often criticized for being slow and disorganized, with several customers experiencing issues with their orders.
JG
Joseph Gerardi
Dec 19, 2025
3.0
Good food. Staff, eh. Long wait times for an empty drive thru
LB
Leo Baiatian
Dec 17, 2025
1.0
This Wendy’s has repeatedly taken my money and forgotten items, never has any amount of coordination and everyone seems to be not fully there considering the lot constantly reeks of marijuana. Today I was made to wait 10 plus minutes and then they still forgot my sandwich. I normally never review but I’ve had enough of the incompetence.
JS
jo shmo
Nov 15, 2025
1.0
Would give them zero stars if I could they never fail to disappoint the workers are unfriendly and consistently get orders wrong
JS
John Speranza
Nov 8, 2025
1.0
I would give shredded lettuce zero stars if I could
SS
StealthWS6
Oct 22, 2025
1.0
Dangerous drive through. Rim bender. Extremely high curbs with turns to tight.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 112 Burlington Mall Road?
Wendy's at 112 Burlington Mall Road, Burlington, MA is open daily from 8:00 AM to 1:00 AM.
Is there a drive-thru available at this Wendy's location?
Yes, this Wendy's location offers drive-thru service daily from 8:00 AM to 1:00 AM.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's in Burlington provides delivery and takeout options which you can order through their app or website at order.wendys.com.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Burlington Mall Road?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment methods.
How can I contact Wendy's at 112 Burlington Mall Road for feedback or questions?
You can reach the restaurant directly at (781) 272-0866 or contact Customer Care via Wendy's website or call 888-624-8140.
Are there other places nearby where I can shop or relax after visiting Wendy's?
Yes, nearby you can visit The Village at Burlington Mall shopping center, Sephora for beauty supplies, and Relax The Back for furniture and mattresses.
What fitness or wellness spots are near Wendy's to complement a healthy lifestyle?
Nearby fitness and wellness options include Orangetheory Fitness gym, VIO Med Spa, and Lifestyle Health nutrition and weight loss center.
Are there convenient banking or travel services near Wendy's?
Yes, you can find Bank of America and Digital Federal Credit Union for banking, and Liberty Travel travel agents nearby for your financial and travel needs.
How can nearby transit or landmarks help me find Wendy's at Burlington Mall Road?
Wendy's is located near well-known places like The Village at Burlington Mall and Dunkin' Donuts, making it easy to locate within the shopping area.