Panera Bread

3.7
508 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Burlington is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
34 Cambridge Street, Burlington, MA
01803, United States

Hours

Reviews

3.7
508 reviews
5 stars
221
4 stars
115
3 stars
48
2 stars
41
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, unhelpful staff, and incorrect orders, leading to frustration.

Food Quality

While some customers enjoyed the food, others complained about portion sizes, incorrect items, and overall quality.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining areas.

Staff Attitude

There were multiple reports of rude or unprofessional behavior from staff, impacting the overall customer experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their kindness and helpfulness, as well as the overall atmosphere.
  • ES
    Elizabeth Santos
    Nov 15, 2025
    1.0
    they are actually so rude site says they closed at 9:30 rushed over their on my 30 min break and they had locked the door by like 9 and the guy looked at me a flipped his hand basically telling me to leave.
  • CO
    C O
    Oct 30, 2025
    1.0
    I ordered a tuna salad sandwich for lunch, the sandwich had maybe a tablespoon of tuna fish. Never again!
  • TC
    Tom Ciulla
    Oct 14, 2025
    3.0
    Love their sandwiches. Service was slow. Noone to take your order. They must have been short staffed.
  • SB
    Stacy Bauer
    Aug 30, 2025
    5.0
    Ordered online and went in to get it. Forgot an item so I ordered when I walked in. Everything came out quickly. All the food was excellent and everyone there was extremely polite. Its also very clean. I always saw them cleaning on the bag and out in the seating area once people left their tables.
  • HE
    Hanin elghol
    Aug 26, 2025
    5.0
    Best location!! Mariam and the staff very friendly and excellent service. We have been visiting this location for over 5 years!!! Best spot for morning breakfast and late afternoon coffee!!

Frequently Asked Questions About Panera Bread

Does Panera Bread in Burlington accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours of Panera Bread Burlington?

Panera Bread Burlington is open Monday through Friday from 6:00 AM to 9:30 PM, Saturdays from 7:00 AM to 9:30 PM, and Sundays from 7:00 AM to 8:00 PM.