McDonald's

3.7
1036 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
55 Middlesex Tpke, Burlington, MA
01803, United States

Hours

Reviews

3.7
1,036 reviews
5 stars
395
4 stars
243
3 stars
186
2 stars
68
1 star
144

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Staff Attitude

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.

Food Quality

Customers expressed dissatisfaction with food quality, including stale items and poorly prepared meals.

Service Speed

While some customers noted quick service, many others experienced long wait times, particularly in the drive-thru.
  • CH
    Cheryl Hutchinson
    Nov 16, 2025
    3.0
    If you do not check your order you will get to where your going only to find the wrong item in your bag most often.
  • CM
    Carolina Miller
    Nov 14, 2025
    1.0
    Horrible service. The guy that took our order didn't understand us and was yelling. The drinks were flat. The inside was dirty.
  • DP
    Dave porter
    Nov 12, 2025
    3.0
    Place always forgets to put something in your takeout bag like every time horrible
  • GS
    Gladyston Santos
    Nov 1, 2025
    5.0
    Nice 👍🏼
  • SS
    Sierra
    Oct 17, 2025
    1.0
    This McDonald’s sucks. We go because it’s close, but they can never get the order right. This has been an issue for many times, they need to get it right. We won’t be returning to this location, it’s just a waste of money at this point. It’s making burgers not rocket science.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Burlington, MA?

McDonald's in Burlington, MA is open from 5:00 AM to 12:00 AM Sunday through Thursday, and from 5:00 AM to 1:00 AM on Fridays and Saturdays.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through open from 5:00 AM to 12:00 AM on Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.