Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.
Staff Attitude
Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.
Food Quality
Customers expressed dissatisfaction with food quality, including stale items and poorly prepared meals.
Service Speed
While some customers noted quick service, many others experienced long wait times, particularly in the drive-thru.
CH
Cheryl Hutchinson
Nov 16, 2025
3.0
If you do not check your order you will get to where your going only to find the wrong item in your bag most often.
CM
Carolina Miller
Nov 14, 2025
1.0
Horrible service. The guy that took our order didn't understand us and was yelling. The drinks were flat. The inside was dirty.
DP
Dave porter
Nov 12, 2025
3.0
Place always forgets to put something in your takeout bag like every time horrible
GS
Gladyston Santos
Nov 1, 2025
5.0
Nice 👍🏼
SS
Sierra
Oct 17, 2025
1.0
This McDonald’s sucks. We go because it’s close, but they can never get the order right. This has been an issue for many times, they need to get it right. We won’t be returning to this location, it’s just a waste of money at this point. It’s making burgers not rocket science.
What are the operating hours of McDonald's in Burlington, MA?
McDonald's in Burlington, MA is open from 5:00 AM to 12:00 AM Sunday through Thursday, and from 5:00 AM to 1:00 AM on Fridays and Saturdays.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location has a drive-through open from 5:00 AM to 12:00 AM on Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 12:00 AM Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
What types of pickup and delivery services does McDonald's in Burlington offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at the Burlington McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find McDonald's menu and order online for the Burlington location?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online at https://mcdonalds.smart.link/mjuu1ggdi.
Are there any nearby stores where I can shop after visiting McDonald's?
Yes, nearby shopping options include Bed Bath & Beyond, Free People, FP Movement, Men's Wearhouse and Tux, and Mattress Firm for various retail needs.
What nearby services are available if I need shipping or locksmith assistance?
Close to McDonald's are FedEx Office Print & Ship Center and RushMyPassport in FedEx Office for shipping, and KeyMe Locksmiths for locksmith services.
Are there educational or fitness facilities near McDonald's in Burlington?
Nearby you can find The Real School of Music, The School For Early Excellence, Sylvan Learning of Burlington for education, and Muscle Mind Movement for fitness and recreation.
Does this McDonald's location offer mobile ordering through an app?
Yes, customers can order through the McDonald's App available on iOS and Android platforms.