Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, often requiring them to return for corrections.
Service Quality
Feedback highlighted a mix of rude and unhelpful staff, with some customers experiencing aggressive behavior from employees.
Food Quality
Several reviews mentioned poor food quality, including stale items and incorrect preparation, leading to dissatisfaction.
Cleanliness
Customers frequently noted unsanitary conditions in the dining area and restrooms, contributing to a negative experience.
Speed of Service
Many reviews indicated long wait times, particularly in the drive-thru, with some customers expressing frustration over delays.
JC
Ja89_ Channel
Jan 5, 2026
5.0
Fast drive thru.
JL
Jay Lamothe
Dec 10, 2025
1.0
Well I started going to McDonalds back in 1972 . The portions have gotten tiny while the prices have quadrupled!! A double cheese burger is $4.00 and there is nothing to it. The Filet o fish is 1/4 the size it once was and is now $6.00 I will never eat at McDonald’s again. !!!EVER !!!!
SH
Salman Haider
Nov 30, 2025
1.0
Went to get mc flurries and I wanted to use my app and asked if I could apply the points. The young woman I was speaking to was short, rude on top of being hard to understand. I understand it gets late and their jobs are tiring but that is not an excuse to disrespect a polite paying customer. The food and payment was alright but the attitude was absolutely horrible and I would not want that same person again or wish for anyone else to be serviced by her.
CH
Cheryl Hutchinson
Nov 16, 2025
3.0
If you do not check your order you will get to where your going only to find the wrong item in your bag most often.
CM
Carolina Miller
Nov 14, 2025
1.0
Horrible service. The guy that took our order didn't understand us and was yelling. The drinks were flat. The inside was dirty.
What are the operating hours of McDonald's in Burlington, MA?
McDonald's in Burlington, MA is open from 5:00 AM to 12:00 AM Sunday through Thursday, and from 5:00 AM to 1:00 AM on Fridays and Saturdays.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location has a drive-through open from 5:00 AM to 12:00 AM on Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 12:00 AM Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
What types of pickup and delivery services does McDonald's in Burlington offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at the Burlington McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find McDonald's menu and order online for the Burlington location?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online at https://mcdonalds.smart.link/mjuu1ggdi.
Are there any nearby stores where I can shop after visiting McDonald's?
Yes, nearby shopping options include Bed Bath & Beyond, Free People, FP Movement, Men's Wearhouse and Tux, and Mattress Firm for various retail needs.
What nearby services are available if I need shipping or locksmith assistance?
Close to McDonald's are FedEx Office Print & Ship Center and RushMyPassport in FedEx Office for shipping, and KeyMe Locksmiths for locksmith services.
Are there educational or fitness facilities near McDonald's in Burlington?
Nearby you can find The Real School of Music, The School For Early Excellence, Sylvan Learning of Burlington for education, and Muscle Mind Movement for fitness and recreation.
Does this McDonald's location offer mobile ordering through an app?
Yes, customers can order through the McDonald's App available on iOS and Android platforms.