Dunkin'

4.0
435 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Burlington, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
28 Winn St, Burlington, MA
01803, United States

Hours

Reviews

4.0
435 reviews
5 stars
223
4 stars
104
3 stars
38
2 stars
14
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being friendly and helpful, while others were criticized for being rude and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Cleanliness

Concerns raised about cleanliness, particularly in high-traffic areas like the bathrooms.

Speed of Service

Inconsistent service speed; some customers experienced long wait times, while others noted quick and efficient service.

Product Quality

Quality of food and drinks varied, with some customers enjoying their orders while others reported issues like cold or poorly made items.
  • SW
    Shana Waterhouse
    6 days ago
    5.0
    Went on a search for jelly munchkins and finally found a dunks that had them
  • SH
    Skye Harris
    Nov 2, 2025
    1.0
    I came to this location looking to place an order, I was told the person who greeted me that his name is Muhammad and he was quite abrupt and tried to race my order. I started to place my order when he tried to rush me and force me to pay before we even finished ordering. A couple walked in and I told him listen let’s make sure we get this order correct then I will pay; he told me I have other customers in a rude manor. I let him know that I will not be ordering anymore and he told me go ahead go complain. I can’t speak for the rest of that staff because they had a lot of people who worked there but this place was empty and there was only a couple behind us. There was no need for him to act the way he did and treat as if I do not matter, he clearly does not care about his customers
  • AS
    Ayla Sullivan
    Nov 1, 2025
    1.0
    Way to slow waited 30 mins and the food is not that good The people behind us got all their food first.
  • AG
    A G
    Sep 24, 2025
    4.0
    Clean, efficient, and consistant
  • CE
    Cameron Edwards
    Aug 26, 2025
    5.0
    My favorite Dunkins

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 28 Winn St, Burlington, MA?

Dunkin' at 28 Winn St is open Monday to Saturday from 4:00 AM to 9:00 PM, and on Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services to customers.