Brand Certified
Dunkin'
4.0(434 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
28 Winn St, Burlington, MA
01803, United States
Certified by Dunkin' • Mar 01, 2026
(781) 442-9298
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Burlington, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
4.0
434 reviews
5 stars
223
4 stars
103
3 stars
38
2 stars
14
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some staff are praised for friendliness and efficiency, while others are criticized for rudeness and poor communication.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a lack of consistency in order fulfillment.
Cleanliness
Concerns raised about cleanliness, particularly in the bathrooms and overall store condition, with some customers describing it as unsanitary.
Speed of Service
Service speed is inconsistent; some customers report long wait times, especially during peak hours, while others mention quick service.
Product Quality
Quality of food and drinks varies; some customers enjoy the offerings, while others report issues with incorrect or poorly prepared items.
- BTBoston TreeFeb 12, 20265.0Great staff good coffee BAGELS ARE INSULTINGLY TINY SMALL, DOUGHY, HORRIBLY, CHEWY. CREAM CHEESE IS GARBAGE-PROCESSED PROCESSED. LOW QUALITY! DISAPPOINTING TO SEE DUNKIN DONUTS OFFER SUCH LOW QUALITY PROCESSED BAGEL AND CREAM CHEESE
- WHWilliam HarkinsFeb 6, 20261.0Everytime I go to this particular dunkin donuts the food isn't hot its cold the coffee is never right and the employees ate rude when you want the to fix your order I would recommend not going to this dunkin donuts
- CBCesar BarrosJan 23, 20265.0This is my fav Dunkin. Laura and Linda are super friendly always knows my order - give them a raise
- SWShana WaterhouseJan 6, 20265.0Went on a search for jelly munchkins and finally found a dunks that had them
- SHSkye HarrisNov 2, 20251.0I came to this location looking to place an order, I was told the person who greeted me that his name is Muhammad and he was quite abrupt and tried to race my order. I started to place my order when he tried to rush me and force me to pay before we even finished ordering. A couple walked in and I told him listen let’s make sure we get this order correct then I will pay; he told me I have other customers in a rude manor. I let him know that I will not be ordering anymore and he told me go ahead go complain. I can’t speak for the rest of that staff because they had a lot of people who worked there but this place was empty and there was only a couple behind us. There was no need for him to act the way he did and treat as if I do not matter, he clearly does not care about his customers
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' at 28 Winn St, Burlington, MA?
Dunkin' at 28 Winn St is open Monday to Saturday from 4:00 AM to 9:00 PM, and on Sunday from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services to customers.
What special holiday menu items are available at this Dunkin' location?
You can try the new Cookie Butter Cloud Latte, return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher as part of the holiday menu.
How can I order ahead to save time at Dunkin' Burlington?
You can order ahead using the Dunkin' mobile app or through their online ordering link for a fast grab-and-go experience.
What types of meals are served at this Dunkin' location?
Dunkin' serves breakfast, brunch, and lunch meals at this location.
Does Dunkin' at 28 Winn St have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for added convenience.
What are some nearby food options or places close to Dunkin' Burlington?
Nearby food options include Pizza Days, a pizza restaurant across the street, and Subway, a sandwich shop located nearby.
If I am visiting Dunkin' Burlington, what beauty or spa services are available nearby?
Close to Dunkin', you can find Bare Bottom Tanning & Airbrush, Bruce Nails, iBrow Threading, Morandi's Barber Shop, and Sharper Image Hair Design for various beauty and spa services.
Are there convenient stores or services near Dunkin' Burlington for quick shopping?
Yes, One Stop Mart is a nearby convenience store offering bakery items and candy, and Bitcoin Depot ATM is also conveniently located nearby.
What specialities can I expect from this Dunkin' location?
This Dunkin' location specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website