Dunkin'

3.8
366 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Burlington, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
240 Middlesex Tpke, Burlington, MA
01803, United States

Hours

Reviews

3.8
366 reviews
5 stars
169
4 stars
87
3 stars
44
2 stars
14
1 star
52

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Many customers reported that the location is understaffed, leading to long wait times and poor service.

Order Accuracy

Numerous reviews highlighted frequent mistakes with orders, including incorrect drinks and missing items.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude and unprofessional behavior.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, and a need for a general cleanup of the store.

Food Quality

While some customers enjoyed the food and drinks, others complained about low quality and inconsistency in preparation.
  • RC
    ROBERT CLARK
    Jul 16, 2025
    3.0
    These places needs more help. The two girls were swamped. Google said it's less busy than usual?? Hate to see busy.
  • WB
    W Baslock
    Jun 22, 2025
    2.0
    Double check your order when you pick it up.
  • JA
    Jacob Averback
    Jun 7, 2025
    1.0
    Mice running around and very slow
  • KG
    kyle ghio
    Jun 6, 2025
    1.0
    Ordered online and when I got there had to wait 20 minutes for my drink people came in ordered and left wasn't asked for my name or anything just ignored and then when I finally got my drink It wasnt all the way full

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Burlington, MA?

Dunkin' in Burlington is open Monday to Friday from 4:00 AM to 7:00 PM, Saturday from 5:00 AM to 7:00 PM, and Sunday from 6:00 AM to 6:00 PM.

Does Dunkin' offer delivery or pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services at this location.