Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Burlington, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful staff to rude and unprofessional interactions.
Order Accuracy
Many customers reported issues with incorrect orders, both for food and drinks, leading to frustration and dissatisfaction.
Speed of Service
Numerous reviews highlighted slow service, with long wait times for orders, especially during busy periods.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms.
Food Quality
The quality of food and drinks received mixed reviews, with some praising freshness while others complained about stale items.
MM
Mia M
Feb 8, 2026
1.0
I came here a few weeks ago and I did a mobile order and got a donut. When I got there I realized they didn’t have the one I ordered so I told the girl with dirty blonde hair and glasses working and she says “no really”. Just went again today on Sunday around 10:30 am and ordered munchkins and she had another employee come and ask what munchkins I got and I repeated myself a couple of times because I thought she couldn’t hear me and she says “well I guess we’re getting chocolate… i don’t know why we’re saying chocolate so many times” this girl has been nothing but rude the past 2 times i’ve came here and Im a dunkin employee myself and I would never talk to customers like that.
MM
maegan
Feb 1, 2026
1.0
the young girl working sunday morning around 1130 am was nothing but rude when i was ordering this morning. i am 7 months pregnant and hard of hearing, and was pretty sure she was repeating my order back to me so i just repeated it again to her and she started having a crazy attitude with me to which i told her to not speak to me that way. usually this dunkin’s is really nice but that girl was extremely unnecessarily hostile to me and other customers.
TW
T Waltz
Jan 18, 2026
1.0
Ordered a dozen donuts and they were completely different from what I had ordered. If you're out of donuts I ordered say something when I come in to pick up!
SN
Soumendra Nanda
Jan 7, 2026
4.0
Clean and big, but very few seats.
GK
Greg K
Jul 25, 2024
5.0
A nice spot to get coffee and a donut. It isn't to busy at this location so you can get in and out pretty quick.
What are the operating hours of Dunkin' in Burlington, MA?
Dunkin' in Burlington is open Monday to Friday from 4:00 AM to 7:00 PM, Saturday from 5:00 AM to 7:00 PM, and Sunday from 6:00 AM to 6:00 PM.
Does Dunkin' offer delivery or pickup services?
Yes, Dunkin' offers both curbside pickup and delivery services at this location.
What holiday drinks and specials are currently available at Dunkin'?
During the holiday season, you can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, along with the new Berry Sangria Refresher.
Where is the Dunkin' location in Burlington, MA specifically situated?
It is located at 240 Middlesex Turnpike, next to Pure Hockey in the Middlesex area of Burlington, MA 01803.
What types of food and beverages can I find at this Dunkin' location?
This Dunkin' serves espresso, coffee, donuts, breakfast sandwiches, tea, and more, catering to breakfast, lunch, and brunch needs.
How can I order ahead from this Dunkin' store?
You can order ahead using the Dunkin' mobile app or via their online ordering link specific to this location.
Does this Dunkin' location have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
What nearby places can I visit after getting coffee at Dunkin'?
After your visit to Dunkin', you might enjoy stopping by Pure Hockey, Bauer Hockey Experience, or Frank Pepe Pizzeria Napoletana which are all nearby.
Is there a gym near Dunkin' in Burlington to continue your active day?
Yes, Planet Fitness and My Gym Burlington are nearby gyms where you can work out after grabbing your coffee and breakfast at Dunkin'.
Are there other dining options close to Dunkin' in Burlington?
Nearby dining options include Frank Pepe Pizzeria Napoletana for pizza and Burlington Famous Pizza, as well as Subway for sandwiches.
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