Dunkin'

3.4
184 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Burlington, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10 Wall St, Burlington, MA
01803, United States

Hours

Reviews

3.4
184 reviews
5 stars
83
4 stars
21
3 stars
20
2 stars
9
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, inattentive staff, and incorrect orders.

Staff Attitude

Mixed feedback on staff demeanor; some employees were praised for friendliness while others were described as rude or unprofessional.

Cleanliness and Maintenance

Concerns were raised about cleanliness and maintenance, including unsanitary practices and broken equipment.

Product Availability

Many customers noted that the location often runs out of popular items, leading to disappointment.

Inconsistency

The quality of service and products varied significantly, with some customers having positive experiences while others faced numerous issues.
  • MO
    Marcelo De Oliveira
    Dec 18, 2025
    1.0
    Been avoiding this Dunkin for a while even working kinda close to it due poor reviews. On my way to work today I e decided to give it a go and guess what? The oven isn’t working so they can’t make any sandwiches and so on… Gonna keep avoiding this location from now on
  • DN
    Dalilla Paula (DL NUTRITION&WELLNESS)
    Dec 7, 2025
    1.0
    Horrible service, attendants keep talking on the cell phone, I never waited 20 minutes for an order like today
  • PT
    payam tarifard
    Dec 6, 2025
    1.0
    Was just in this branch. No one was in and they only had one online order waited 5 minutes in front of cash register with the two employee keep walking by and completely ignoring me. Felt very unwelcomed and left after no one took my order.
  • CS
    Carol Schacht
    Nov 4, 2025
    5.0
    Really Cute Out Of The Way Dunkin Really NICE WORKERS Definitely Will Be Back Tomorrow
  • SM
    Sandra Mannas
    Oct 30, 2025
    5.0
    Just wanted to share I was in the store at 2:23 the gentle was extremely nice The place was clean I was very impressed I wish I got his name . I have been in places where it’s not like this. Give that employee a raise .

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' in Burlington, MA?

Dunkin' in Burlington is open Monday to Friday from 5:00 AM to 7:00 PM, and Saturday-Sunday from 6:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.