Brand Certified
Chipotle Mexican Grill
3.2(583 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
110 Mall Rd, Burlington, MA
01803, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(781) 345-1195
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ma/burlington/110-mall-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1474
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Burlington Marketplace is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.2
583 reviews
5 stars
210
4 stars
104
3 stars
41
2 stars
31
1 star
197
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unhelpful staff, with many feeling dismissed or treated poorly during their interactions.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unsanitary conditions and unclean tables.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and inadequate portion sizes, leading to dissatisfaction.
Food Quality
While some customers enjoyed the food, others reported inconsistent quality, including undercooked rice and poorly prepared items.
Management Concerns
Several reviews suggested a need for better management oversight and staff training to improve customer service and operational efficiency.
- SDSteven DurbanoFeb 24, 20261.0I wish I could give 0 stars. Just unbelievably over priced food. Rice and beans w/ protien w/ sm drink...24$ & change. Well that's "not" all I got for almost 25$ if u count the ENDLESS bathroom trips for the next 3 days... NEVER AGAIN !
- JYJeongwook YiFeb 9, 20261.0Absolute chaos: long line, missing ingredients, dirty dining room, and the soda machine’s basically broken. Asked for double chicken and got a sad sprinkle, portion control is actually as ridiculously bad as people say it’s gotten. Overpriced and disappointing.
- JLJoseph LussoFeb 6, 20261.0Found hair in my food & burrito was poorly made I couldn't even eat it
- KJKevin JackmonFeb 5, 20263.0Food preparer and cashier were not friendly or helpful. Felt like they had relationship problems and took it out on me. The chicken cup, however, was well seasoned and juicy.
- JJJulioJan 21, 20261.0Whats the problem with getting a quesadilla? 1 lady gives me attitude and is rude. I dont recall her name but im never returning to this store.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
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