Buffalo Wild Wings

3.2
1918 reviews
Get DirectionsCallWebsite

Business Details

15 South Avenue, Burlington, MA
01803, United States
(781) 365-1907
https://www.buffalowildwings.com/locations/us/ma/burlington/15-south-avenue/sports-bar-1584
GoogleFacebook

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
15 South Avenue, Burlington, MA
01803, United States

Hours

Reviews

3.2
1,918 reviews
5 stars
562
4 stars
446
3 stars
251
2 stars
171
1 star
488

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow and inattentive service, with long wait times for food and drinks.

Food Quality

Many reviews mentioned cold, dry, or incorrect food orders, leading to dissatisfaction with the dining experience.

Staff Performance

While some staff members received praise for their service, others were criticized for being rude or unhelpful.

Atmosphere

The restaurant was noted for having a good atmosphere for sports viewing, but cleanliness and maintenance were also mentioned as concerns.

Order Accuracy

Multiple customers experienced issues with incorrect or incomplete orders, both for dine-in and takeout.
  • W2
    Wemerson 2025
    5 days ago
    1.0
    I don't know how this place is still open, the service is terrible. And takingout is even worse.
  • JR
    Jeff R
    Nov 11, 2025
    1.0
    WORST RESTAURANT. DO NOT GO TO THIS RESTAURANT IF YOU LIKE BEING IGNORED AND WAITING FOR STAFF TO TALK TO YOU. LITERALLY SAT AT THE FRONT COUNTER FOR 20+ MIN WITH NO HOST THERE. OTHER CUSTOMERS THAT WERE SEATED COMPLAINING THAT THERE WAS NO STAFF TAKING THEIR ORDER, WAITING 20+ MIN AS WELL. TRY TALKING TO STAFF TO GET ASSISTANCE AND THEY IGNORE YOU LIKE THEY DONT UNDERSTAND ENGLISH. ASKED FOR THE MANAGER AND WAS TOLD THE MANAGER WAS WORKING IN THE KITCHEN.
  • SS
    strawberries20059
    Oct 26, 2025
    5.0
    Received my food within 5 minutes and staff was great.
  • VJ
    Vincent Johns
    Oct 15, 2025
    1.0
    Did an online order thru the app as a guest for the first time, guy who delivers it was leaving and I said there’s supposed to be drinks he goes no. Then we translate thru his fone from Portuguese he says to cancel thru the app, found out u can’t as a guest. Tried to call the store 3 times and no one answers, Get in my car and drive a town over to get my food. Almost 1 hour and 45 minutes after I order. I get there and my food is on the shelf. Server there listens to my story doesn’t apologize or offer me anything when I paid extra delivery fees. I hand the server the wrong order back and she goes “I’ll have to make him a new one” then points to my food on the shelf. Now driving home with my cold food. Last time ordering food here .
  • AV
    amb vickery
    Oct 9, 2025
    1.0
    it took 10 minutes for someone to come to our table, we had to yell to someone to get us drinks, no one checked on us and the server for our section was helping everyone around us. we had to go to the front to ask someone for our check and even after that the waitress tried to up charge us and not honor the free wings for Thursday's. the food was great, but this was the worst customer service I've ever had especially at this place. no thank you or have a good night just slam the check on the table and walked away
Read more reviews on Google

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Burlington specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style chicken wings with 26 sauces and seasonings to choose from.

What are the operating hours for Buffalo Wild Wings in Burlington?

The restaurant is open from 11:00 AM to midnight Sunday through Thursday, and from 11:00 AM to 1:00 AM on Fridays and Saturdays.