Buffalo Wild Wings

3.2
1933 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
15 South Avenue, Burlington, MA
01803, United States

Hours

Reviews

3.2
1,933 reviews
5 stars
566
4 stars
446
3 stars
252
2 stars
171
1 star
498

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted slow service, inattentive staff, and long wait times for both seating and food.

Food Quality

Many customers reported receiving cold, undercooked, or incorrect food orders, leading to dissatisfaction.

Staff Performance

While some staff members received praise for their service, others were criticized for being rude or dismissive.

Atmosphere

The restaurant is noted for its good atmosphere for watching sports, but this was overshadowed by service and food quality complaints.
  • BV
    Benny Vior
    2 days ago
    1.0
    It was so unclean I couldn't eat my meal the staff was unfriendly and Tayla was rude and dismissive of customer concerns
  • GZ
    Greg Zygadlo
    Jan 5, 2026
    1.0
    Ordered a party order to take home. Gave them two hours to complete the order. Had to go in 4 times to try and get the order correct. Four try's and an hour later of cold food headed home. Wife's birthday dinner ruined had to reheat everything. BWW needs to do better with their take out service.
  • TT
    taylor
    Dec 27, 2025
    1.0
    worst bww in the area. even when empty the wait will be unnecessarily long. all the servers will sit down to talk to each other and wait at least 15 minutes before coming over. the food would probably be fine but they wait too long, once again, to retrieve it so it comes out cold. if you want hot food and do not want to spend 3 hours there (with a party of 5 or less) i do not recommend.
  • MD
    Mario Drake
    Dec 27, 2025
    1.0
    Ordered lemon pepper wing and got old reheated barely warm wings with seasoning tossed on top wings where so bad its just sad never coming back
  • SM
    Shane Matney
    Dec 10, 2025
    1.0
    The food took forever to come out yet some how was still undercooked the some of the staff was friendly a lot were dismissive I've been here when they've turned takeout orders away due to under staffing several times and a server Tay was nursing a beer trying to keep it discreet buffalo wild wings at other locations has an amazing vibe this location poor management and quality standards

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Burlington specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style chicken wings with 26 sauces and seasonings to choose from.

What are the operating hours for Buffalo Wild Wings in Burlington?

The restaurant is open from 11:00 AM to midnight Sunday through Thursday, and from 11:00 AM to 1:00 AM on Fridays and Saturdays.