A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Numerous reviews highlighted poor customer service, including rude staff and lack of assistance.
Management Issues
Many customers expressed dissatisfaction with store management, citing mismanagement and outdated practices.
Checkout Experience
Frequent complaints about long checkout lines and insufficient cashiers, leading to frustrating shopping experiences.
Product Quality
Mixed feedback on product quality, with some customers noting poor produce and stock issues.
Store Condition
The store is described as outdated and in need of renovation, contributing to a negative shopping atmosphere.
CO
Chuck Otis
5 days ago
5.0
I needed to buy 80 gift cards today and Sonia in customer service was extremely helpful and patient! You are lucky to have her as an employee!
AV
Ana Valle
Nov 15, 2025
5.0
We live close by and I appreciate how quickly the self-checkout line moves. Have not had any issues with low stock. Good produce!
DE
Dana Epstein
Nov 13, 2025
3.0
Nothing remarkable happening here. Service - just ok
AM
Alex Moreno
Nov 6, 2025
1.0
This is the most liminal grocery store, with hard to find products due to the aisle labels, unnecessarily expensive products, and long checkout lines. I truly have no idea why people don’t just shop at Trader Joe’s down the street.
LC
Lia Clark
Oct 4, 2025
2.0
I just had a negative check out experience in the self check out line. The attendant would not leave my friend and I alone. He kept taking items out of our hands and cart and was yelling at us for doing it wrong (we know how to use a self check out). And continued to harass us about the way we were doing things up until we walked out the door.
What are the stop & shop store hours at 155 Harvard Street, Brookline, MA?
Stop & Shop at 155 Harvard Street, Brookline, MA is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop at 155 Harvard Street offer delivery services?
Yes, Stop & Shop offers delivery services, allowing customers to conveniently shop online and have groceries delivered to their door.
What shopping options does Stop & Shop provide?
Customers can choose to shop in-store, order online for delivery, or opt for pickup at Stop & Shop.
What is the GO Rewards program at Stop & Shop?
The GO Rewards loyalty program offers personalized discounts and allows customers to earn points redeemable for gas or groceries.
What community programs does Stop & Shop support?
Stop & Shop is committed to fighting hunger through initiatives like the Stop & Shop School Food Pantry Program which ensures no student goes to school hungry.
What additional services are available at Stop & Shop on Harvard Street?
Services include Peapod, SCAN IT! Mobile, RedBox rentals, UPromise, Western Union, Order It!, and Coinstar kiosks.
Where can I get currency exchange or money transfer services near Stop & Shop?
Nearby, you can access currency exchange and money transfer services at Coinme and Western Union outlets close to Stop & Shop.
Are there entertainment rental options near Stop & Shop?
Yes, Redbox offers video and video game rentals just near Stop & Shop, perfect for grabbing a movie or game before or after shopping.
What car services are conveniently located near Stop & Shop?
ScrubaDub Car Wash is nearby, offering car wash and auto detailing services for customers visiting Stop & Shop.
What dining options are close to Stop & Shop on Harvard Street?
Rainbow Sushi & Asian Cuisine and Madras Masala are nearby restaurants offering Japanese and Indian cuisine, perfect for a meal before or after grocery shopping.