Jimmy John's

2.3
9 reviews

About

Sandwich RestaurantRestaurant Delivery ServiceTake Out RestaurantCatererFast Food RestaurantHome Meal Delivery Service

Location

Jimmy John's
1316 Beacon Street, Brookline, MA
02446, United States

Hours

Reviews

2.3
9 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • KL
    Kym l
    2 days ago
    1.0
    Ordered two spicy Italians for pick up but got two completely different sandwiches. I’m not sure what sandwhich this is , I couldn’t find this Sandwhich online, I think they just put together what they wanted. I would just go in person if you do order.
  • DR
    Danielle Rinck
    Dec 17, 2025
    1.0
    I placed a delivery order through the app on Friday (12/12) around 3:30 PM. By 5 PM the tracker said the order had not been prepared or set for delivery. I tried to call the store with no answer. I reached out to customer service who said they would give me a refund - a week later I still have not received a refund and have been told my customer service that they have been trying to reach out to management to get me a refund since it has to be initiated by the store. I tried to call the store today (a week later) to talk to a manager and no one picked up!!! Worst experience ever - do not order from here
  • GR
    Grace Reynolds
    Dec 8, 2025
    1.0
    ordered a chicken cesar wrap online for pickup and got home to discover they didn't put any chicken on it :/
  • AR
    Alina Raza
    Nov 29, 2025
    5.0
    nice foods
  • AK
    Annie Kramer
    Oct 14, 2025
    1.0
    I ordered a veggie sandwich for delivery. Over an hour and a half after ordering I received a turkey sandwich. When I called for a replacement or refund I was told that there was no one available to deliver a new sandwich and no one working knew how to process a refund. I was asked to call back later. I’ve called twice and no one answered the phone. This is by far the worst Jimmy John’s I’ve ever been to.