Dunkin'

4.0
328 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brookline, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
265 Boylston St, Brookline, MA
02445, United States

Hours

Reviews

4.0
328 reviews
5 stars
171
4 stars
78
3 stars
28
2 stars
15
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported problems with order accuracy and slow service, including receiving incorrect items and long wait times.

Staff Friendliness

Some reviews highlighted friendly and helpful staff, while others noted unwelcoming attitudes and lack of attention.

Cleanliness

The location was praised for cleanliness by some customers, but others reported unsanitary conditions, particularly in the bathrooms.

Product Quality

Feedback on food and drink quality was mixed, with some enjoying the offerings while others complained about taste and preparation.

Accessibility

The location was noted for being handicapped accessible, which was appreciated by some customers.
  • GY
    Gerald Young
    Nov 5, 2025
    5.0
    Great location.
  • SL
    So Lo
    Nov 2, 2025
    1.0
    What a joke. Returned to store to get correct order only for them to barely understand?! Why are people working in stores correction doing food prep requires several things cleanliness, a good command of language.. comprehension and filling orders correctly It's Sinking for crying out loud. I'm one who tips because I get it and we all deserve buy this is insane
  • AC
    Arianna Cooper
    Oct 3, 2025
    1.0
    I ordered mini bagel bites and when they forgot my order they refused to give me what I paid for until I paid a second time. In the end they agreed to make what I paid for (which they clearly knew was bagel bites since we had talked about it) but gave me egg bites with bacon in it to be petty. I can not eat bacon so I wasn’t able to have the food I spent 20 minutes waiting for. One of the staff members was very kind, the other however purposely gave me the wrong food.
  • JS
    Juan Suarez
    Sep 6, 2025
    2.0
    Today's coffee is iced tea
  • CD
    Concrete Concepts & Design
    Sep 3, 2025
    5.0
    This is by far the cleanest, well maintained, friendly, professional, amazing group of people and cleanest Dunkin’ Donuts I’ve ever been to and I’ve been to thousands. Whoever owns this establishment you need to give the three people that were on duty on Tuesday September crap I don’t know what it is either way. It was two young ladies and a man and they were awesome. I give praise and praises do and praise is definitely due for this place 10 out of 10 even though I only get five stars, I’m gonna give you guys 10 in each column. Keep it up.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' at 265 Boylston St, Brookline, MA?

Dunkin' in Brookline, MA is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.