Dunkin'

3.7
281 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brookline, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1316 Beacon St, Brookline, MA
02446, United States

Hours

Reviews

3.7
281 reviews
5 stars
136
4 stars
39
3 stars
37
2 stars
12
1 star
57

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food quality, including undercooked items and incorrect orders.

Service Speed

Service speed was inconsistent, with some customers experiencing long wait times and incorrect orders.

Staff Friendliness

While some reviews praised the friendliness and helpfulness of the staff, others reported rude or disinterested service.

Cleanliness

Several customers noted cleanliness issues, particularly in the restroom and overall store hygiene.

Management Issues

Multiple reviews highlighted poor management and organization, leading to a negative customer experience.
  • MR
    Mike Reed
    Sep 19, 2025
    3.0
    Tasted old and still waited inside after placing order 5 minutes in advance
  • AC
    Amber C
    Sep 1, 2025
    1.0
    On a recent visit to this store, we saw multiple pieces of paper trash on the floor as soon as we entered the front door. It made the whole visit unappealing. The selection of donuts wasn't good so we ended up getting a corn muffin in addition to 2 donuts for takeout. When we got home, we saw the sad looking donuts and muffin in the bag. The French Cruller was undercook. It was half the normal height and had a strange texture. The old fashion donut was ripped in placed but tasted fine. The worst was the corn muffin which did not even look like a muffin. There was no muffin top dome and was dense, dry and small. It's obvious that it wasn't baked properly. For such a large and long operating chain, I can't imagine how this store can have such poor quality subpar food compared to other Dunkin stores. One would think that all the donuts would be fairly similar across all their stores.
  • CE
    Chidinma Enwems
    Jun 8, 2025
    5.0
    Croissant with egg and sausage will forever be my go-to here. Wait, did I miss out on bagels with cream cheese? That is also great.
  • VR
    Vishnu Rao-Sharma
    Jul 25, 2022
    5.0
    Thanks to Jeff, Ramon, & Diana for amazing energy and service!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brookline, MA?

Dunkin' in Brookline, MA is open daily from 5:00 AM to 9:00 PM.

What types of meals are served at Dunkin' Brookline?

This Dunkin' location serves breakfast, lunch, and brunch meals.