Business Details
About
Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
357 reviews
5 stars
161
4 stars
82
3 stars
40
2 stars
28
1 star
46
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude or unhelpful staff, with many experiences highlighting poor customer service and negative attitudes from employees.
Food Quality
While some customers praised the bagels and breakfast items, others noted inconsistencies in freshness and quality, with reports of stale or improperly prepared food.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, including dirty dining areas and concerns about food safety, such as mold and unclean preparation areas.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and inadequate customization, leading to frustration and disappointment.
Location Challenges
The location faced criticism for limited seating, slow service, and issues with managing online orders, impacting the overall customer experience.
- BOBrooke Osmanski2 days ago5.0Gus and Justina were amazing! They were so helpful and kind. We will be going back here every time!
- RARonald allenNov 9, 20255.0Team Jenny is OUTSTANDING... the staff and the assistant manager ENSURE your order is correct, the quality of the bagels are OUTSTANDING *THANKYOU bagel meister and all staff customer service ROCKS.. ps the coffee is TERRIFIC 👏 THANK YOU MANAGER JENNY for your years of leadership in building a terrific team 👏 peace 😇🙏
- ASAli SeniorNov 7, 20255.0I work nearby and come in nearly every morning. All of the workers are so kind and provide quick service! Gus is always sure to give me a good morning and chats with me about my day. Everyone’s so kind :)
- SMSick Biz MHNNov 6, 20255.0This bagel place is from New York. It's one of the only ones in Massachusetts. Their bathrooms are the best by the way, spacious and I love the soap that they offer
- NNNatNov 6, 20255.0I have been visiting this location regularly for the past four months, and I would like to take a moment to recognize an outstanding team member. His exceptional customer service, professionalism, and attention to detail consistently set him apart. He demonstrates strong leadership qualities and serves as an excellent example for his team. I understand that he is one of the managers on duty, and I sincerely believe he deserves recognition for his dedication and commitment to excellence. His name tag reads Gus , green eyed Hispanic male with such a beautiful personality. He consistently goes above and beyond to ensure customer satisfaction, and it truly makes a difference in the overall experience. Please consider acknowledging his remarkable contributions — he genuinely deserves it.
Frequently Asked Questions About Bruegger's Bagels
What type of bagels does Bruegger's Bagels in Brookline offer?
Bruegger's Bagels offers authentic New York style bagels baked fresh every morning, served with signature made-in-Vermont cream cheese and a variety of gourmet toppings.
What are the operating hours for Bruegger's Bagels at 253 Harvard St, Brookline?
Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.
Does Bruegger's Bagels offer catering services?
Yes, Bruegger's Bagels provides breakfast and lunch catering, which can be ordered online through their catering website.
Can I order ahead or get food delivered from Bruegger's Bagels?
Yes, you can order ahead using the Bruegger's mobile app or website, and they also offer delivery and takeout services.
What payment options are accepted at Bruegger's Bagels in Brookline?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
What are some popular breakfast sandwiches available at Bruegger's Bagels?
Popular items include the Farmhouse Egg Sandwich, Vermonter Egg Sandwich, Western Egg Sandwich, and the Sriracha Honey Sunrise Egg Sandwich.
Is Bruegger's Bagels located near any notable community organizations?
Yes, it is near the Brookline Chamber of Commerce, a key community service and governmental association in the area.
Are there other dining options near Bruegger's Bagels in Brookline?
Nearby dining options include seafood restaurants like Lineage and Shaking Crab, Vietnamese cuisine at Pho Lemongrass, and American fare at Prairie Fire.
What can visitors do after visiting Bruegger's Bagels?
Visitors might enjoy browsing nearby art galleries such as Judaica Collection and The Design Lab, or relax at spas like China Foot Spa.
How can I find Bruegger's Bagels in Brookline using public transportation or landmarks?
Bruegger's Bagels is located on Harvard Street near the Brookline Chamber of Commerce and close to local art galleries, making it easy to find in the community hub of Brookline.