Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, long wait times, and frequent order mistakes.
Staff Attitude
Feedback highlighted rude and unprofessional behavior from staff, with some employees appearing disengaged.
Food Quality
Many reviews mentioned cold or improperly prepared food, with some customers experiencing food poisoning.
Drive-Thru Experience
The drive-thru was criticized for being inefficient, with automated systems causing confusion and delays.
Cleanliness
Customers noted unsanitary conditions in the dining area and bathrooms, contributing to a negative experience.
DE
D Est
Nov 10, 2025
1.0
My nuggets were dry looks old, the tall Hispanic guy was very rude and the short Hispanic lady. This location looks nice but the workers are very rude. I had to report them to corporate.
AM
angela m
Oct 30, 2025
1.0
Terrible customer service!
RA
RICHARD ANDERSON
Sep 29, 2025
4.0
Nice
CM
Chuck Martin
Sep 19, 2025
5.0
3 star service is NOT because of staff it is for the drive thru automated service. A few times I could not order specifics easily like catsup only or if you rattle off your orders like you would with a person the automated system can't keep up then everything from there is confusing and questionable if what you ordered is going to be correct. They really should go back to human order taking at the drive thru.
Wendys in the colder months indoor dining is usually little to be desired. Most of the time soda options are unavailable and temperature is cold inside almost giving the feeling that they make it uncomfortable to discourage dining in. But of the 3 quick burger joints around here their burgers are the best in my opinion.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Brockton, MA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Brockton, MA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (508) 588-7288.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 660 Oak Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Brockton, MA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's 660 Oak Street location?
The drive-through is open Monday through Friday from 6:30 AM to 2:00 AM, and Saturday and Sunday from 7:00 AM to 2:00 AM.
Is Wendy's at 660 Oak Street in Brockton, MA currently open?
Yes, Wendy's at 660 Oak Street is open and committed to serving quality food daily via dine-in, drive-thru, or delivery where available.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Brockton, MA serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
What payment methods are accepted at Wendy's 660 Oak Street?
Wendy's accepts American Express, cash, Discover, Mastercard, and Visa at this location.
How can I contact the Wendy's at 660 Oak Street for questions or feedback?
You can contact the location directly at (508) 588-7288, or reach Wendy's Customer Care via live chat or phone at 888-624-8140. Feedback can also be submitted through their satisfaction survey online.
Where can I find the menu and place an order online for the Brockton Wendy's?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com, selecting this location for pricing and availability.
What are some nearby food options close to Wendy's at 660 Oak Street?
Nearby eateries include Subway sandwich shop and Chili's Grill & Bar, offering different dining choices if you want to explore before or after your Wendy's visit.
Are there any automotive services near the Wendy's on Oak Street for quick vehicle needs?
Yes, nearby automotive services include Valvoline Instant Oil Change, AAMCO Transmission Center, Meineke Car Care, and Saab Energy Service Center for oil changes and repairs.
What nearby health and medical facilities are close to Wendy's at 660 Oak Street?
Nearby medical centers include Brockton Regional Kidney Center, Innovative Renal Care, Associates in Nephrology, and EZ Eyecare, providing convenient healthcare options around the area.
Does Wendy's 660 Oak Street offer delivery and takeout options?
Yes, Wendy's offers delivery and takeout services at this location, along with dine-in and drive-thru options for your convenience.