Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,395 reviews
5 stars
568
4 stars
320
3 stars
213
2 stars
90
1 star
204
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the treatment they received.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several reviews mentioned poor cleanliness standards in the dining area and bathrooms, contributing to an overall negative experience.
Service Speed
Many customers complained about long wait times at both the drive-thru and in-store, indicating a need for improved efficiency.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or stale food.
- MAMaliek Anderson2 days ago5.0Very Great
- ABAlieshia BeyDec 26, 20251.0The worker tonight at the register with the braids possibly Haitian was disgusting treating my kids really bad , she dumped my kids fries inside their bags and was rolling her eyes at them, I got hired at this place and one night I went inside for food prior to starting here I never showed up because the night staff is very disturbing , I thought they were fighting one night when I walked in and no they were just obnoxious. This place is a 1/10
- DED EstNov 10, 20251.0My nuggets were dry looks old, the tall Hispanic guy was very rude and the short Hispanic lady. This location looks nice but the workers are very rude. I had to report them to corporate.
- AMangela mOct 30, 20251.0Terrible customer service!
- CMChuck MartinSep 19, 20255.03 star service is NOT because of staff it is for the drive thru automated service. A few times I could not order specifics easily like catsup only or if you rattle off your orders like you would with a person the automated system can't keep up then everything from there is confusing and questionable if what you ordered is going to be correct. They really should go back to human order taking at the drive thru. Wendys in the colder months indoor dining is usually little to be desired. Most of the time soda options are unavailable and temperature is cold inside almost giving the feeling that they make it uncomfortable to discourage dining in. But of the 3 quick burger joints around here their burgers are the best in my opinion.
Frequently Asked Questions About Wendy's
Is 660 Oak Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's 660 Oak Street location?
The drive-through is open Monday through Friday from 6:30 AM to 2:00 AM, and Saturday and Sunday from 7:00 AM to 2:00 AM.
Is Wendy's at 660 Oak Street in Brockton, MA currently open?
Yes, Wendy's at 660 Oak Street is open and committed to serving quality food daily via dine-in, drive-thru, or delivery where available.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Brockton, MA serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
What payment methods are accepted at Wendy's 660 Oak Street?
Wendy's accepts American Express, cash, Discover, Mastercard, and Visa at this location.
How can I contact the Wendy's at 660 Oak Street for questions or feedback?
You can contact the location directly at (508) 588-7288, or reach Wendy's Customer Care via live chat or phone at 888-624-8140. Feedback can also be submitted through their satisfaction survey online.
Where can I find the menu and place an order online for the Brockton Wendy's?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com, selecting this location for pricing and availability.
What are some nearby food options close to Wendy's at 660 Oak Street?
Nearby eateries include Subway sandwich shop and Chili's Grill & Bar, offering different dining choices if you want to explore before or after your Wendy's visit.
Are there any automotive services near the Wendy's on Oak Street for quick vehicle needs?
Yes, nearby automotive services include Valvoline Instant Oil Change, AAMCO Transmission Center, Meineke Car Care, and Saab Energy Service Center for oil changes and repairs.
What nearby health and medical facilities are close to Wendy's at 660 Oak Street?
Nearby medical centers include Brockton Regional Kidney Center, Innovative Renal Care, Associates in Nephrology, and EZ Eyecare, providing convenient healthcare options around the area.
Does Wendy's 660 Oak Street offer delivery and takeout options?
Yes, Wendy's offers delivery and takeout services at this location, along with dine-in and drive-thru options for your convenience.