Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, indicating a lack of attention to detail.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and food safety concerns.
Operational Issues
Customers frequently experienced problems with the drive-thru, including long wait times and early closures.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold, undercooked, or improperly prepared items.
K0
Kevin 02302
Nov 16, 2025
4.0
Ordered a egg cheese McMuffin over 5dollars are you kidding me
PJ
Peter J
Oct 24, 2025
1.0
Check your food before you leave
MT
M T
Oct 7, 2025
1.0
This location closing at 11 PM but they locked the main door before 10 PM, I ordered online thru the Mcdonald app for pickup and I had to do drive thru. All the workers in the restaurant saw me in the car and they just ignored me, they were playing, laughing and completely ignored me. Please at least put the sign outside the door or something, All the delivery drivers waiting outside for the foods too.
CF
Christian Fortes
Sep 29, 2025
1.0
If you have an error with an online order, the phone number they provide does not answer at all. It’s Sunset immediately to a out of order phone number (rings once then says this number is not available). Terrible business practices.
BB
B
Sep 20, 2025
1.0
Had a DoorDash order to pick up. Went in on time and waited patiently. NO ONE comes to see what you need. The girls are arguing with each other in creole saying they don’t want to make peoples orders even when they are waiting 20 or more minutes. They refuse to work and talk crap in creole bc they think no one understands them. Horrible customer service. WILL NOT BE GOING BACK .
What are the regular business hours for McDonald's at 664 Crescent St Route 27, Brockton, MA?
The McDonald's is open from 6:30 AM to 11:00 PM Monday through Friday, and from 7:00 AM to 11:00 PM on weekends.
When is the McDonald's drive-thru open?
The drive-thru operates from 6:30 AM to 11:00 PM Monday and Tuesday, until midnight Wednesday through Friday, from 7:00 AM to midnight on Saturday, and from 7:00 AM to 11:00 PM on Sunday.
Can I order McDonald's delivery throughout the day?
Yes, delivery is available daily from 6:00 AM to 11:49 PM.
What delivery and pickup services does this McDonald's location offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I place an order online for this McDonald's so I can pick up or get delivery?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
Which payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer drive-thru service?
Yes, this location has a drive-thru available for customer convenience.
What are some nearby places I could visit before or after eating at McDonald's?
Nearby you can find Papa Gino's pizza restaurant, Boiling Catch seafood restaurant, and Brazil Grill steakhouse for other dining experiences.
Are there convenient banking options near McDonald's for customers who might need cash or financial services?
Yes, nearby financial services include North Easton Savings Bank Brockton Crescent St Branch, Mutual Bank, Bank of America ATM, and Bank of America Financial Center.
What stores or services are close to McDonald's for shopping or errands?
You can visit Dollar Tree stores, Boston Furniture and HomeGoods, GameStop, or the nearby Post Office services at JLS Mailing Services.