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McDonald's

3.3
(1509 reviews)

Business Details

908 N Montello St, Brockton, MA
02301, United States
(508) 588-9920
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
908 N Montello St, Brockton, MA
02301, United States

Hours

Reviews

3.3
1,509 reviews
5 stars
492
4 stars
267
3 stars
272
2 stars
143
1 star
335

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of accountability.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and inadequate responses when addressing these problems.

Food Quality

While some customers praised the freshness and taste of certain menu items, many others complained about receiving cold or improperly prepared food.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.

Speed of Service

Many customers experienced long wait times, both in the drive-thru and inside the restaurant, leading to dissatisfaction with the overall service efficiency.
  • BD
    Benjamin Dallman
    Feb 13, 2026
    1.0
    Worst employees I’ve ever encountered in any industry.
  • EN
    Esther Neptune
    Feb 7, 2026
    1.0
    They are lazy and unprofessional
  • DD
    Des
    Jan 24, 2026
    1.0
    This location always acts like giving customers more sauce comes out of their paycheck lol. if I got a 20 peice nugget I want more than just 2 sauces and it shouldn’t be an issue when I ask for more ugh
  • CC
    Crystel (cupcakeunicorn02)
    Jan 20, 2026
    1.0
    I’d give fewer stars. They don’t prioritize freshly made food, just getting orders out fast. Over the weekend I got food poisoning from a caramel McFrappe — within 6–8 hours I was violently vomiting and having watery diarrhea. As someone with ServSafe certification who’s worked in food service, I’m really disappointed in the staff. A coworker who had the same drink got sick too.
  • SS
    Secret Shopper
    Jan 15, 2026
    5.0
    ⭐️⭐️⭐️⭐️⭐️ McDonald’s fries and apple pie are absolute perfection! The fries are always hot, crispy, and perfectly salted — honestly, they might be my favorite snack ever. And the apple pies? Gooey, warm, and just the right amount of cinnamon sweetness. Every bite hits like a little moment of happiness. Definitely worth a visit for a 5-star treat and meal! 💯 — SecretShopperFeedbacks

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 908 N Montello St, Brockton, MA?

McDonald's at 908 N Montello St, Brockton, MA is open daily from 5:00 AM to 2:30 AM.

What are the Drive-Thru hours for this McDonald's location?

The Drive-Thru is open daily from 5:00 AM to 2:30 AM at this McDonald's.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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