Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly managers, leading to poor customer experiences.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Service Speed
Customers consistently complained about slow service, especially during drive-thru and peak hours.
Food Quality
While some customers praised the freshness and taste of the food, others reported receiving cold or poorly prepared meals.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
JW
Jaymie & Reggie White
Oct 31, 2025
1.0
Hi my wife was using the mobile app @ the drive thru, with a coupon for a mcgriddle and hash brown. And we ordered a sausage egg mcmuffin. Everything showed on ordering screen @ 10:05am on 10/31. And when we got to the window the woman in the back not at the window. She was Rude Yelling and extremely Disrespectful! And you never know what you're going to get out of this woman usually. The order was incomplete and she refused to correct it, people shouldn't come to work with a attitude or hungover!
This McDonald's needs to have some serious customer interaction training immediately!
AD
A.D Animefanalex! D
Oct 19, 2025
1.0
This absolutely sucks. First of all, I didn’t get my points at all even though I gave them the code. and I asked for honey mustard and they DIDNT GIVE ME IT. They never get the sauces right.
VA
Vanielly Alves
Sep 24, 2025
1.0
Fui pedir um delivery e não tinha ninguém pra atender duas pessoas foram embora e a outra me ligou e também foi embora
LR
Layla Richard
Sep 21, 2025
1.0
They always get my order wrong, never have the right things for my order, even after eating their food, my stomach always hurts
MV
Michael V.
Sep 19, 2025
5.0
I had to leave a review because, as i ate in the parking lot, the food was so fresh I found my self double checking the building to make sure I was still at McDonald's. The French fries were hot and they were crispier than potato chips. The staff was about their business, working like a team, my order was quick. I only took off a star because the men's room smelled like a toilet. Understandable, it was evening rush. Aside from that yellow flag, I was definitely satisfied with this visit