McDonald's

3.3
1501 reviews
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Business Details

908 N Montello St, Brockton, MA
02301, United States
(508) 588-9920
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
908 N Montello St, Brockton, MA
02301, United States

Hours

Reviews

3.3
1,501 reviews
5 stars
490
4 stars
265
3 stars
272
2 stars
143
1 star
331

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly during late-night shifts.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.

Food Freshness

While some customers praised the freshness of the food, others consistently received cold or poorly prepared items.

Customer Experience

Several reviews noted long wait times and poor customer service, particularly in the drive-thru.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff behavior and service quality.
  • JF
    Jess Fontaine
    Jan 1, 2026
    1.0
    The last four times I've gone to this location. I was once told they were closed 20 minutes before normal closing time. The second time My order was completely incorrect and I threw it out. The closing staff is out of control partying in the parking lot and ignoring or just being obnoxious to late night customers as myself as I work the night shift... they have gone so far as to say they are closed in drive thru at 30 minutes b4 scheduled closing time??? They s3em amused to say they are closed or don't have your ordered item on hand. it's a real shame.. Because this location Used to be so good. One time the night closing supervisor was extremely rude when my wallet was stolen.. First he said he had it then claimed it disappeared and must have been given out to someone else on day shift because he left it in safe the night before.... I felt like I was being scammed while just trying to grab a cheeseburger on the way home from work as an er nurse. I live very close but still go out my way to avoid this location
  • FB
    Frankie Bender
    Dec 17, 2025
    5.0
    Delicious.
  • MO
    Michael Ohan
    Dec 10, 2025
    5.0
    Good service
  • BC
    Brian Cordery
    Dec 10, 2025
    1.0
    Rude emplpyees
  • JW
    Jaymie & Reggie White
    Oct 31, 2025
    1.0
    Hi my wife was using the mobile app @ the drive thru, with a coupon for a mcgriddle and hash brown. And we ordered a sausage egg mcmuffin. Everything showed on ordering screen @ 10:05am on 10/31. And when we got to the window the woman in the back not at the window. She was Rude Yelling and extremely Disrespectful! And you never know what you're going to get out of this woman usually. The order was incomplete and she refused to correct it, people shouldn't come to work with a attitude or hungover! This McDonald's needs to have some serious customer interaction training immediately!
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 908 N Montello St, Brockton, MA?

McDonald's at 908 N Montello St, Brockton, MA is open daily from 5:00 AM to 2:30 AM.

What are the Drive-Thru hours for this McDonald's location?

The Drive-Thru is open daily from 5:00 AM to 2:30 AM at this McDonald's.