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McDonald's

3.4
(811 reviews)

Business Details

334 N Pearl St, Brockton, MA
02301, United States
(508) 583-3627
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
334 N Pearl St, Brockton, MA
02301, United States

Hours

Reviews

3.4
811 reviews
5 stars
288
4 stars
162
3 stars
132
2 stars
69
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being rude, inattentive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poorly prepared food.

Speed of Service

Several reviews mentioned slow service times, particularly in the drive-thru, leading to long waits for food.

Cleanliness and Maintenance

While some customers noted cleanliness, others pointed out issues such as broken kiosks and locked bathrooms.

Food Quality

Mixed feedback on food quality, with some enjoying hot and fresh meals while others received cold or improperly prepared items.
  • SS
    Sasha S.
    Feb 9, 2026
    1.0
    The teenagers working the drive through always have nasty attitudes. I visited this past Saturday around 9pm and they were too busy talking to each other with the intercom on to pay attention to my order. So of course, it was wrong. Then the little girl had a nerve to roll her eyes when she saw I didn’t pull off and asked for my CORRECT order. Either find another job or just do your job correctly.
  • MW
    mike whitney
    Jan 19, 2026
    1.0
    I have not only been shortchanged but tonight part of my order was missing. After working all day, I got home to find part of my order wasn't in the bag. A reminder of one of the reasons I stopped buying fast food. Can't find good help anymore
  • DL
    Deborah Leach
    Jan 3, 2026
    5.0
    It's right by my work and I go in on my break usually just for a coffee, but sometimes a snack and they are always quick.
  • MM
    Max
    Dec 31, 2025
    1.0
    They stopped selling beef products for absolutely no reason at all. It’s completely unprofessional and lazy. I worked fast food you don’t stop serving something just because you are closing.
  • PJ
    Peter J
    Dec 18, 2025
    3.0
    These kiosk machine doesn't work well. Not only that, the card sliders don't work either. I'm leaving 3 stars since I got my food.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 334 N Pearl St, Brockton, MA?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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