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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(260 reviews)

Business Details

634 Centre St, Brockton, MA
02302, United States
(508) 427-5730
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brockton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
634 Centre St, Brockton, MA
02302, United States

Hours

Reviews

3.8
260 reviews
5 stars
136
4 stars
43
3 stars
28
2 stars
9
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and disrespectful treatment.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and a lack of attention to detail, leading to customer frustration.

Cleanliness

Feedback indicated that the cleanliness of the establishment, particularly the bathrooms, was often unsatisfactory.

Staff Attitude

There were consistent complaints about staff being unhelpful and lacking basic customer service skills, contributing to a negative experience.

Mixed Experiences

While some customers praised the service and quality of food, many others expressed disappointment, indicating a significant inconsistency in performance.
  • JG
    Jessica Garin
    Feb 9, 2026
    1.0
    A worker spent over 10 mins in the bathroom while I waited to use it only to be told it was clogged after hearing it flush twice. I asked to use the lens bathroom and wasn't allowed cause they're connected which isn't true I was told there was water every where and nothing was on the floor coming from under the one workers who clogged the toilet had a terrible attitude and I wasnt allowed to even look in the bathroom.
  • MS
    M Sanchez
    Dec 1, 2025
    1.0
    The coffee was nasty, I had it remade twice. And still the same. It may be the water they use here. The ladies here are rude, no social skills.
  • IS
    Iesha Shaw
    Oct 5, 2025
    1.0
    Normally I like going to this spot before I head to work. It’s close. It’s on my way. It’s just convenient. However after today I think I’m done with this spot. I get it each spot has its pros and cons nobody is straight perfect but at least some places try. Not this one. I decided to order on uber because I was running late and didn’t have enough time. Got what I normally get a hot chocolate, breakfast sandwich, and hashbrowns. Everything else was right and came perfect except the hot chocolate. It wasn’t even close to what I had ordered. It was a plain hot coffee. And honestly I wouldn’t have been mad about that either if it wasn’t for the fact they didn’t even bother to have the courier try to reach out to see if I wanted it substituted or if they could’ve at least added cream or sugar. Instead I just got a black hot coffee. I get machines not working or being out of the product but that right there was true laziness. And it just shows yall don’t care about your customers. Other times you go in and they’re all huddled together just talking and barely doing the work while others and rushing around picking up the slack. You would think a location near the hospital would do better considering they can get a steady flow of business but no. It seems they’re there to do the bare minimum and that’s it and it’s sad. Please do better for yourself your staff and your customers. Maybe then your reviews would go up.
  • BB
    B
    Sep 20, 2025
    1.0
    No one speaks to you when you go in and say hi. Not friendly. No good morning, just rude. Ordered a cold foam coffee and did an online order. Coffee didn’t have the proper cold foam cover and the smallest amount of cold foam on top so basically it’s just a black coffee. Need to train these people better .

Frequently Asked Questions About Dunkin'

What are Dunkin' Brockton, MA's regular store hours?

Dunkin' Brockton, MA is open Monday through Friday from 4:30 AM to 8:30 PM, and Saturday and Sunday from 5:00 AM to 8:30 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, they offer both curbside pickup and delivery services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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