Dunkin'

3.8
248 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brockton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
784 Belmont St, Brockton, MA
02301, United States

Hours

Reviews

3.8
248 reviews
5 stars
122
4 stars
42
3 stars
30
2 stars
9
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some experiencing long wait times and incorrect orders, while others praised friendly and attentive staff.

Cleanliness

The location was noted for its cleanliness, with several customers appreciating the tidy environment.

Customer Experience

Mixed reviews on customer interactions, with some praising the staff's friendliness and others highlighting rude behavior from management and employees.

Order Accuracy

Numerous complaints about incorrect orders and poor attention to detail, leading to customer dissatisfaction.
  • AT
    Ashley Tenczar
    Dec 15, 2025
    3.0
    This was a great dunkin' donuts but I called in my order an hour ahead and it still wasn't ready. But like everywhere else these days, they are understaffed and that is so obvious.
  • EA
    Evelyn Andrade
    Oct 11, 2025
    5.0
    I love this dunkins for many reasons 1) my order is always made to perfection, wraps never burnt or crunchy and coffee always made correctly and taste fresh 2) customer service always 10 out of 10, they always greet folks with smiles and great enegry/ vibes 3)They help me start my day off on a lovely note. The morning crew is top notch especially during the crazy rush. I hope I'm not jinxing myself but by far this is the best dunkins experience I've had in Brockton.
  • KS
    Kristen Savage
    Nov 27, 2024
    1.0
    The manager, Sariya, is extremely rude and has 0 people skills. I heard her speak so condescending to 2 other customers while there. I can't believe that anyone, nevermind a manager would speak so ignorantly to her customers. I know I'm all set with stepping foot in there again.
  • IP
    Isamar Perez
    Jun 16, 2017
    1.0
    Truly don't know how this Dunkin's is still in business. 9 times out of 10, they'll ask to pull up to the second window for food. Sometimes you feel like they have forgotten about you. Sometimes they do a bad job on your food too. This is the only Dunkin's I've been to that takes this long. It's crazy... Don't go if you're in a rush and getting food. You will definitely be late to wherever you're going.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 784 Belmont St, Brockton, MA?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers delivery and curbside pickup services.