Dunkin'

3.9
378 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brockton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1775 Main St, Brockton, MA
02301, United States

Hours

Reviews

3.9
378 reviews
5 stars
189
4 stars
70
3 stars
51
2 stars
22
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to dissatisfaction with service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong drinks.

Cleanliness

Some customers praised the cleanliness of the location, while others noted unsanitary conditions.

Speed of Service

Several reviews mentioned slow service, particularly during busy times, leading to long wait times.

Product Quality

Feedback on coffee quality was mixed, with some customers enjoying their drinks while others found them poorly made.
  • CL
    Corvo Lucian
    Oct 31, 2025
    1.0
    Check out my latte! Enough said! 😱🤯
  • HS
    halz smith
    Oct 9, 2025
    1.0
    The workers are always rude and then they get mad when they mess up your order. every time I go there my orders never correct. It’s ridiculous. get it together honestly it’s Dunkin.
  • WA
    Wesly Altidor
    Sep 20, 2025
    1.0
    It was very bad. The guy who was taking the drive through orders was unprofessional. He didn't put everything on my order and have me drive around again to make another order while they had a very long waiting line. They just wasting people times.
  • SS
    Stayc
    Jun 18, 2025
    3.0
    Coffee was standard-made to taste. The 2 young workers held down this active store's drive-thru and lobby. They were composed with appropriate customer service.
  • KA
    Kristen Anderson
    Jun 14, 2025
    5.0
    Love this place, and especially Susie who works/manages here. Her honesty and professionalism will keep me coming back here to this particular DD. I feel seen and safe here. Thanks Susie!

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Brockton, MA?

Dunkin' in Brockton is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location offers a drive-thru for quick and convenient service.