Dunkin'

3.7
301 reviews
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Business Details

587 Main St, Brockton, MA
02301, United States
(508) 588-7281
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brockton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
587 Main St, Brockton, MA
02301, United States

Hours

Reviews

3.7
301 reviews
5 stars
146
4 stars
48
3 stars
39
2 stars
21
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude behavior from staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and staff not listening to their requests.

Staff Training

Several reviews suggested a need for better training for employees to improve service and order accuracy.

Cleanliness

Some customers noted that the establishment was clean, while others mentioned issues with food quality and preparation.
  • AM
    Ashley Major
    Dec 31, 2025
    1.0
    I am so upset with how me and my friend were served, there was this woman at the counter we went up and asked her to make us some Sabrina day dream refresher, that’s how exactly we said it, and so she went on to make it and pretty much it was wrong, she made a strawberry refresher with lemonade, we brought it to her attention and she rolled her eyes at us when we tried to correct her that it was the wrong drink and then she charged my card for drink which should’ve been free doe making her drink wrong , but for her to roll her eyes at us when we said we had the wrong drink it such unacceptable behavior in any establishment, I WILL NEVER BE COMING HERE AGAIN BECAUSE THAT WAS SO RIDICULOUS, especially her charging us for a drink she messed up
  • SS
    Sherita
    Oct 27, 2025
    1.0
    Came to order my self and my son breakfast and I ordered two loaded hash brooms and Amaura gave me regular hash brown I gave the bag back to her because I didn’t order and she ignore to take the bag back so I put it on the counter in the drive through. Then she went to the manger and told a lie she told her I want to get my money back which was a lie because the only thing I said I didn’t order regular hash browns then made me wait for some cold food every time I come here the food is cold. Need to listen more better to customers when ordering because I was late for work and my son was late for school
  • JJ
    Jonathan
    Jul 27, 2025
    1.0
    This location never has enough money in their drawers to give back change.
  • SS
    SkylinePetTransport
    Jul 20, 2025
    2.0
    That entire store needs to be retrained can't get the simplest order right ... STARBUCKS might be expensive but at least your order is going to be right. The white girl the black dude and the two blonde cape Verdean girls are the only ones that know what there doing
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Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 587 Main St, Brockton, MA?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' at this location offer delivery and curbside pickup?

Yes, this location offers both delivery and curbside pickup services.