Dunkin'

3.7
298 reviews
Decked Out Lattes
Get DirectionsCallWebsite

Business Details

587 Main St, Brockton, MA
02301, United States
(508) 588-7281
https://www.dunkindonuts.com
GoogleInstagramTwitter

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brockton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
587 Main St, Brockton, MA
02301, United States

Hours

Reviews

3.7
298 reviews
5 stars
144
4 stars
48
3 stars
39
2 stars
21
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness and lack of attention from staff.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Staff Training

There were calls for better training of staff, as several customers noted that employees struggled with basic tasks.

Cleanliness

Some customers appreciated the cleanliness of the establishment, while others reported issues with the restroom availability.

Speed of Service

Customers frequently mentioned long wait times, both in-store and at the drive-thru, impacting their overall experience.
  • SS
    Sherita
    Oct 27, 2025
    1.0
    Came to order my self and my son breakfast and I ordered two loaded hash brooms and Amaura gave me regular hash brown I gave the bag back to her because I didn’t order and she ignore to take the bag back so I put it on the counter in the drive through. Then she went to the manger and told a lie she told her I want to get my money back which was a lie because the only thing I said I didn’t order regular hash browns then made me wait for some cold food every time I come here the food is cold. Need to listen more better to customers when ordering because I was late for work and my son was late for school
  • JJ
    Jonathan
    Jul 27, 2025
    1.0
    This location never has enough money in their drawers to give back change.
  • SS
    SkylinePetTransport
    Jul 20, 2025
    2.0
    That entire store needs to be retrained can't get the simplest order right ... STARBUCKS might be expensive but at least your order is going to be right. The white girl the black dude and the two blonde cape Verdean girls are the only ones that know what there doing
  • DH
    Diana Humala
    May 28, 2025
    1.0
    I was waiting in line patiently but I need to use the restroom I went up to one of the two ladies working there and asked and just literally ignored me didn’t even say give me a second or sorry when she just gave food to another customer and ignored me, and I was there standing there didn’t even ask me what was my quick question. So rude that both of them didn’t even say give me a second or like to wait I just needed the restroom first and after I wanted to ordered.
Read more reviews on Google

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 587 Main St, Brockton, MA?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' at this location offer delivery and curbside pickup?

Yes, this location offers both delivery and curbside pickup services.